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Level Chicago – Old Town

4.0 star property
VIP Access

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Photo gallery for Level Chicago – Old Town

Front of property – evening/night
Flat-screen TV
Lobby
Premium bedding, pillow-top beds, in-room safe, individually decorated
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Spa
  • Pool
  • Kitchen

Explore the area

Map
1140 North Wells Street, Chicago, IL, 60610
  • Michigan Avenue
    ‪11 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • City view
  • 789 sq m
  • Sleeps 8
  • 4 King Beds

Suite, 1 King Bed, City View

  • City view
  • 83 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • City view
  • 146 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • City view
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area | Flat-screen TV

Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room | Flat-screen TV

Deluxe Room, 1 King Bed with Sofa bed, City View

  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • City view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area | Flat-screen TV

Deluxe Room, Multiple Beds, City View

  • City view
  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Level Chicago – Old Town

Family-friendly aparthotel with full-service spa and 24-hour health club
Along with a full-service spa, this smoke-free aparthotel has a 24-hour health club and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and self parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and a safe. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa.
Level Chicago – Old Town's great location gets high marks from our customers. During your stay, you're just a quick walk from Oak Street. Enjoy features like free WiFi in public areas, plus a full-service spa and a 24-hour gym. This upmarket aparthotel has 35 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Lake Michigan and Michigan Avenue
  • Cats and dogs welcome for a fee (restrictions apply)
Level Chicago – Old Town offers its guests a full-service spa, a 24-hour health club, and a sauna. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A seasonal outdoor pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly Level Chicago – Old Town. Parking is available for a fee.

This 4-star Chicago aparthotel is smoke free.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 22.32 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 317 reviews
Rating 8 - Good. 34 out of 317 reviews
Rating 6 - Okay. 21 out of 317 reviews
Rating 4 - Poor. 19 out of 317 reviews
Rating 2 - Terrible. 12 out of 317 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Amylynne

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Amylynne

Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Phil

Travelled with family
Liked: Cleanliness, room comfort

Loud party next door

There was a loud party in the room across the hall from us that went on from 9:00pm until close to 2:00am,] when the cops finally arrived to kick out the people. We called the front desk to let them know at around 10:30pm, a person from the hotel came and told the party people to be quiet to no avail. The party noise was non-stop and very loud for 5 hours. It was impossible to sleep on the night of Feb 7. Other than that the hotel was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay ! Love this property every time I’m in Chicago.
Stayed 1 night in Nov 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady in the front was amazing and very helpful.
Stayed 1 night in Jan 2025

8/10 Good

Chaz

Liked: Cleanliness, property conditions & facilities
Besides hallways being loud and like frat house from 1 to 3am , the police showing up it was very great
Stayed 1 night in Jan 2025

8/10 Good

Edie and Bill

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonyia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, room comfort

Recommend

Great location and stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the amenities available to us - garage parking, washer/dryer in unit, full kitchen and fully furnished. Staff were polite and helpful. Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Tanisha A

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, room comfort
Place was absolutely beautiful. Perfect location for us. I will definetly looking at staying here again
Stayed 1 night in Dec 2024

10/10 Excellent

LaRobin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful from the view to the people living within the building & those who work there …. Definitely will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Inez, Oshkosh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had parking included. Very secure building and parking ramp. Quiet. Housekeeping very attentive. Front desk staff friendly. Shout out to Eric (he was there a lot, friendly, professional and available for questions or concerns). Great views. 8th floor has a workout room, sauna, steam room, massage room, pool table, ping pong, arcade games, outdoor area with basketball court, pickle ball, dog area. There’s a pool and hot tub but closed for the season. We def will be back. Great location to downtown. Walkable. And Aldi, target and cvs is right there.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dominic, Parkland

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place with amazing amenities. Perfect stay for adults or families alike! Highly recommend!
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Not a good choice

Not for families. Poor maintenance and installation of appliances. Uncomfortable mattresses. Disingenuous management.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shenika

Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, room comfort

Great option!!!!

We had a lovely stay! Amenities were next level! Lots in area to access as well! Perfect in every regard!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024