Loved the location in Roscoe village, the layout of the apt (very spacious!), and the cleanliness. Surprised to find there was no bleach available considering all towels and bed sheets were white. Thanks for providing laundry detergent and dishwasher fluid.
Difficulty getting into apartment initially bc apparently i did not verify my stay. Although i had booked the apt through VRBO with a confirmation, and paid the rent upfront, I was supposed to confirm the stay again through the property management company via an email they sent about 3 or 4 days prior to check in. I was not aware of this, and did recieve the email, but it looked so much like a phishing attempt i did not answer it. I would upload a screenshot of the email but i am not able to on this form.
Next time when someone books on VRBO and allows the payment to go through, please let the tenant know to look out for an email from All Set!
Be aware this property has many hands in its pot - Red Awning owns the property, All-Set manages the property, and All set hires 'hosts' who can come in to adjust anything you need (ie, our thermostat needed a new battery and we didnt know how to fix).
Overall good stay. Please read your reviews carefully!