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The Westin Chicago Northwest

4.0 star property

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Photo gallery for The Westin Chicago Northwest

Exterior
Lobby
Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk
View from property
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Alexian Brothers Medical Center
    ‪4 min drive‬
  • LEGOLAND® Discovery Center
    ‪8 min drive‬
  • Woodfield Mall
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom, Non Smoking

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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Front of property – evening/night

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  • Pet-friendly
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The price is CHF 189
for 1 room
includes taxes & fees
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About this property

The Westin Chicago Northwest

Suburban hotel with free local area shuttle and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
The Westin Chicago Northwest offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Chicago Northwest. During your stay, you'll be within walking distance of Pirates Cove Childrens Theme Park. You'll find features such as free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, 19 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Woodfield Mall and 11 minutes from Schaumburg Convention Center
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
The Westin Chicago Northwest offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square metres) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in common area. For a fee, parking is available.

This Itasca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Market Place – This coffee shop serves breakfast and lunch.
400 Park Bistro – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining – This steakhouse serves lunch and dinner. Open daily.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD1
  • Electricity fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 per person
  • Fee for in-room wireless Internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 670 out of 1127 reviews
Rating 8 - Good. 221 out of 1127 reviews
Rating 6 - Okay. 105 out of 1127 reviews
Rating 4 - Poor. 57 out of 1127 reviews
Rating 2 - Terrible. 74 out of 1127 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living Hell.
A literal nightmare. I was harassed by Trumpers at the bar and then management decided I was the problem. I had to call the police for help because the hotel manager wouldn’t tell me whether or not she had a weapon as she tried to force her way through my door. Incredible and inhumane. When I have the time and resources, I will sue this place.
Stayed 6 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

8/10 Good

Marquilla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Bedding was comfortable. Staff was friendly. Restaurants were convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

MSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
my family liked this hotel
Stayed 1 night in Dec 2024

8/10 Good

NAMITHA

Stayed 1 night in Dec 2024

10/10 Excellent

Javimel, Ringgold

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lexury style
Stayed 1 night in Dec 2024

8/10 Good

Emmett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty solid
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and overall clean property. Will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel will probably stay again the next time I’m visiting Chicago.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shelby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I attended a conference.
Stayed 3 nights in Nov 2024

10/10 Excellent

LaVera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Cordel

Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quiet place I enjoyed it very much
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus, Chicago

Stayed 1 night in Nov 2024

8/10 Good

Siyueqi

Stayed 1 night in Aug 2024

10/10 Excellent

Marsades

Travelled with family and small children
Liked: Amenities
I love this hotel the beddd was perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

10/10 Excellent

quanitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Nov 2024

2/10 Terrible

Fatina

Stayed 2 nights in Aug 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

HANH NHI

Stayed 4 nights in Nov 2024

2/10 Terrible

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Checkin Staff, The Check out Staff, Worrest Ever
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Stayed 1 night in Nov 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin is always good
Are the heavenly beds gone? Besides this, everything works perfect and you should not have any trouble at all. The hotel is clean and the complimentary parking is easy to use and a great option.
Stayed 1 night in Nov 2024