I saw on Expedia that the property had a 4.8 rating (which I thought was out of 5.0). Later I discovered it was out of 10.0 and one of the worst hotels in Chico. After we checked in, I took a shower. When I opened the towels, I found they were covered in black splotches and had several black hairs stuck to them. All the towels were filthy. I got dressed while soaking wet since there were no clean towels, and we were offered another room. This time only half the towels had black spots, but the floor had not been vacuumed. There were moths and bugs on the floor. Also, the first room had no microwave or refrigerator, but had a coffee maker, but the second room had both a microwave and refrigerator but no coffee pot The sink stopper in the first room was broken so the water didn't drain, and the lights in the ceiling were broken in the second room. The grout around the bathtub was disgustingly black. The sheets were clean and the bed was comfortable so we were able to sleep, but we hightailed it out of there in the morning. Not a good feeling.
