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Hotel y Suites Axolotl

3.0 star property

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Photo gallery for Hotel y Suites Axolotl

Reception
Family Apartment, 2 Bedrooms | City view
1 bedroom, premium bedding, pillow-top beds, blackout curtains
Family Apartment, 2 Bedrooms | Private kitchenette
Family Apartment, 2 Bedrooms | Living room | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Barbecue grill
  • Pet-friendly
  • Parking included
  • Outdoor space
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Matamoros Toltempan, Chignahuapan, PUE, 73300
  • Basilica of the Immaculate Conception
    ‪8 min walk‬
  • Chignahuapan Downtown Park
    ‪8 min walk‬
  • Casa del Axolote
    ‪8 min walk‬

Room options

View all photos for Traditional Double Room

Traditional Double Room | 1 bedroom, premium bedding, pillow-top beds, blackout curtains

Traditional Double Room

  • City view
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | 1 bedroom, premium bedding, pillow-top beds, blackout curtains

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | 1 bedroom, premium bedding, pillow-top beds, blackout curtains

Traditional Quadruple Room

  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, pillow-top beds, blackout curtains

Family Room

  • Studio
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Hotel Osalle Inn

  • Pool
  • Parking included
  • Free WiFi
  • Room service
4.4 out of 5, Excellent, (109)
The price is CHF 59
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Hotel Osalle Inn

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel y Suites Axolotl

Apartment in Chignahuapan with free parking
A 24-hour front desk, a garden and barbecues are available at this smoke-free apartment building. Self parking is free. Other amenities include a TV in a common area. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a flat-screen TV with cable channels. A rainfall shower and a shower are among the other amenities available to guests. Housekeeping is available once per stay.
Hotel y Suites Axolotl offers 6 accommodations with blackout curtains. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Chignahuapan apartment provides complimentary wireless Internet access. Housekeeping is provided once per stay.

During your stay at Hotel y Suites Axolotl, you're just a quick walk from Basilica of the Immaculate Conception. Free self-parking is available. This comfortable apartment building has 6 apartments. Each apartment offers free WiFi and a pillowtop bed.
  • Each apartment offers a pillowtop bed, a flat-screen TV and premium bedding
  • Free WiFi
  • Free self-parking
  • Amenities include TV in a common area
  • 17.1 mi (27.5 km) from Piedras Encimadas Valley
  • Cats and dogs welcome free of charge (restrictions apply)
As a guest of Hotel y Suites Axolotl, you'll find barbecue grills, a garden, and a television in common area. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This 3-star Chignahuapan apartment is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Pets stay free
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (once per stay)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan
Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan

Hotel y Suites Axolotl Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 5 out of 38 reviews

8.8/10

Cleanliness

7.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Andre

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is new and kept clean. The photos are beautiful. They provide great bedding and towels. There is good hot water, but water pressure is low. There is a great kitchen, but no cook wear or utensils which renders it useless. There is no heat or air conditioning. We visited in January and it gets very cold there in the winter. We brought a small heater, so we were comfortable enough, but without the heater we would have been warmer outside. I would stay there again, but I would travel with all I need to be comfortable there and I might try to find a place with air conditioning if it was a warm time of year.
Stayed 2 nights in Jan 2025

6/10 Okay

Viroun

Liked: Property conditions & facilities
Just ok
Stayed 1 night in Jun 2024

8/10 Good

JESUS GILDARDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpo, Comodo, y si necesitas algo solo mandas un mensaje por Whatsapp a recepción y te atienden rapido
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect !! The service is great , the lady on front desk went above and beyond to make sure our sty were wonderful, room are spacious and clean, better the what I was expecting ....definitely we be coming back .. and the front lady with the beautiful eyes Need a raise 💵💵💵💵
Stayed 1 night in May 2021

8/10 Good

Yara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ES UNA PROPIEDAD QUE ESTA EN UN LUGAR CON POCAS CONSTRUCCIONES AL REDEDOR EL INTERNET NO LLEGA BIEN A LAS HABITACIONES Y NUNCA PUDE USAR EL SERVICIO DE TELEVISIÓN POR LA SEÑAL
Stayed 1 night in Feb 2025

10/10 Excellent

Otoniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto la limpieza del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio Mario

Liked: Cleanliness, property conditions & facilities
buen servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Arabela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba cerca las personas en el hotel muy amables
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Las habitaciones estaban muy sucias y muy deferidas, no cerraba las puertas de las recámaras ni del baño a la cocina integral le faltaban puertas que estaba tiradas en la parta de adentro , la puerta de la entrada tenía un hueco y se colaba mucho frío , las persianas estaban incompletas , muy malas condiciones de las habitaciones!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel to spend the night!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
La verdad es que está muy tranquilo ideal para descansar
Stayed 1 night in Dec 2024

6/10 Okay

Juan manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien muy limpio muy amable los empleados muy seguro el único problema es que no ahí suficiente agua caliente solo te alcanza para bañarse una persona
Stayed 1 night in Nov 2024

10/10 Excellent

Karim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
exelente lugar
Stayed 2 nights in Nov 2024

2/10 Terrible

Irela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio y ruidoso. No hay amenidades en el baño mas que un sobre de shampoo para 4 personas. Toallas sucias. No hay ningun equipo para cocinar a pesar de que es una suite-departamento. El estacionamiento es un problema ya que hay que esperar a que despierten a otros huespedes para poder sacar tu auto.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica, Cdmx

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El departamento esta muy bien ubicado, con todo lo necesario para descansar y turistear por la zona central y alrededores
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recomendado
Stayed 1 night in Sep 2024

8/10 Good

Yess

Travelled with family and small children
Liked: Cleanliness, amenities
Las condiciones interiores salvó por la chapa del baño por dentro y la llave del lavabo que se safan o mueven, respectivamente.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia lorena

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Fernando

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bonitas instalaciones
Stayed 1 night in May 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy atentos en todos los sentidos
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabuloso
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Leticia Navarrete

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Si buscas un lugar limpio, tranquilo, seguro y con excelente atención, hospédate aquí. Además de que es súper accesible para llegar a cualquier lugar. Sin lugar a duda regresaría.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio y buen lugar
Stayed 1 night in Nov 2023