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Holiday Inn Express & Suites Chino Hills by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chino Hills by IHG

Exterior
Room amenity
Lobby
Outdoor pool
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
15851 POMONA RINCON RD, Chino Hills, CA, 91709
  • Los Serranos Country Club
    ‪2 min drive‬
  • BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Big League Dreams Sports Park
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds (Communications)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, desk, laptop workspace, free cots/infant beds

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Chino Hills by IHG

Hotel in Chino Hills with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites Chino Hills by IHG offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 65-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Chino Hills by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Chino Hills State Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Chino Hills State Park and a few minutes from Los Serranos Country Club
  • Dogs welcome for a fee
Holiday Inn Express & Suites Chino Hills by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chino Hills by IHG also features coffee/tea in common area, laundry facilities, and a lift. Self parking is free.

This Chino Hills hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Holiday INN EXP Chino Hills
Holiday Inn Express Chino Hills an IHG Hotel
Holiday Inn Express Suites Chino Hills by IHG
Holiday Inn Express Suites Chino Hills an IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Hotel
Holiday Inn Express & Suites Chino Hills by IHG Chino Hills

Holiday Inn Express & Suites Chino Hills by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 518 reviews
Rating 8 - Good. 57 out of 518 reviews
Rating 6 - Okay. 30 out of 518 reviews
Rating 4 - Poor. 17 out of 518 reviews
Rating 2 - Terrible. 26 out of 518 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shahbaz, Marysville

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We stayed for 3 days, and while the hotel itself is good and conveniently located, the management and staff need significant improvement. Only one staff member was managing breakfast, while others stood idle instead of assisting her. This resulted in frequent shortages, leaving guests waiting for food. Additionally, room service was unreliable—you have to request it multiple times, and even then, it's not guaranteed.
Stayed 3 nights in Dec 2024

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent new hotel, good location, safe area. Gentleman who checked us in was very friendly and professional. I didn’t catch his name but he was Asian with glasses and slick back hair. 5 star service from him. Few complaints I had was the bathroom area smelled like mold, walls and floors were very thin, I can hear a kid running back and forth all night from the floor above us. Complementary breakfast would of been nice but the hot food items ran out and there was a long line of guest waiting for them to restock it
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We messaged the hotel a few days beforehand so that we can have connecting rooms, or at least rooms that are next to each other. When we got there, the individual checking us in said he did not receive any information about the request.
Stayed 1 night in Dec 2024

2/10 Terrible

Sahar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While I requested daily maintenance in my room, it was not cleaned during my entire stay. At some points I removed the trash bags and replaced them with my own purchased bags.
Stayed 8 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Aravindakrishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy place for vacation stay
Stayed here for vacation, very good location and great serice. Hotal has good facilities and had a pleasant stay. Overall very nice experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendant was polite and helpful. Place was clean and modern.
Stayed 1 night in Dec 2024

10/10 Excellent

CHERIE, Pacheco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was polite, friendly, and very helpful. Loved that there was a microwave in the room. The breakfast was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 5 nights in Dec 2024

10/10 Excellent

Harry

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Everything was great except they delayed in refurbishing breakfast eggs, sausage, etc. last hour or so.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issue with checkin but it seems the issue was with wxpedia
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Stayed 1 night in Dec 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, safe, even smells good! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Angel

Stayed 2 nights in Oct 2024

10/10 Excellent

kamil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Muktesh

Stayed 1 night in Nov 2024

10/10 Excellent

jingwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Eileen

Stayed 1 night in Dec 2024

10/10 Excellent

Marissa

Stayed 1 night in Nov 2024

2/10 Terrible

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Younger staff at the front desk. Very rude. No customer service.
Stayed 3 nights in Dec 2024