Hyatt Place Cincinnati / Sharonville Convention Center

3.0 star property

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Photo gallery for Hyatt Place Cincinnati / Sharonville Convention Center

Exterior
Lobby
Exterior
Restaurant
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool

Explore the area

Map
11345 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪1 min walk‬
  • Topgolf
    ‪8 min drive‬
  • Kenwood Towne Centre
    ‪14 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (With Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Cincinnati / Sharonville Convention Center

Pet-friendly Sharonville hotel connected to the convention centre, steps from Sharonville Convention Center
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Cincinnati / Sharonville Convention Center offers 125 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Cincinnati / Sharonville Convention Center gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Sharonville Convention Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Sharonville Convention Center and 8 minutes by car from Topgolf
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Cincinnati / Sharonville Convention Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2240 square feet (208 square metres) and includes conference space. The business-friendly Hyatt Place Cincinnati / Sharonville Convention Center also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Sharonville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Cincinnati / Sharonville Convention Center has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,240 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 55 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sharonville OH Travelodge Hotel
Hotel Hyatt Place Cincinnati / Sharonville Convention Center
Hyatt Place Cincinnati Sharonville Convention Center Hotel
Hyatt Place Sharonville Convention Center Hotel
Hyatt Place Cincinnati Sharonville Convention Center
Hyatt Place Sharonville Convention Center
Hyatt Place Cincinnati/sharonville
Sharonville OH Travelodge
Hyatt Cincinnati Sharonville
Hyatt Place Cincinnati / Sharonville Convention Center Hotel

Hyatt Place Cincinnati / Sharonville Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1017 out of 1576 reviews
Rating 8 - Good. 329 out of 1576 reviews
Rating 6 - Okay. 116 out of 1576 reviews
Rating 4 - Poor. 54 out of 1576 reviews
Rating 2 - Terrible. 60 out of 1576 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kyla

Travelled with family
The smell in the room was so bad and black markings were in the wall and ceiling.Carpet needs to be cleaned
Stayed 1 night in Dec 2024

8/10 Good

xuetao

Stayed 1 night in Nov 2024

4/10 Poor

Alicia

Travelled with family
The rooms and common areas were very clean. However, we booked this hotel specifically because it had a pool and we wanted a way to get our kids’ energy out after a long travel day. Unfortunately, it was very murky, gross, annd smelled bad. It wasn’t being treated effectively for the amount of people using it, so we weren’t able to make use of it. The free breakfast was surprisingly wonderful, but if you don’t get there super early, all the food is gone and they don’t refill it. I saw several families come down and be turned away because they cleaned all the breakfast stuff up already even though there was still another hour left of breakfast. It would have been nice to know it was more of a “first come first served” situation because I would have brought my family of 5 down much earlier.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcus

Stayed 2 nights in Dec 2024

10/10 Excellent

Glenn

Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

The room was so clean and super nice
Stayed 1 night in Dec 2024

10/10 Excellent

Aftab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night while driving to Orlando. The facility was clean, the staff were friendly and I appreciated the free parking and good breakfast. The only drawback was occasional train noise at night, which could disturb light sleepers.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities, property conditions & facilities
They were able to accommodate my early check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic stay
The front desk was very accommodating and helpful! We really wnjoyed the spa shower and had plenty of room for our family!
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly quiet and safe
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was very clean and spacious.
Stayed 1 night in Dec 2024

8/10 Good

Toufiq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place for the price
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, convenient to all in area and major highways.
Stayed 6 nights in Oct 2024

6/10 Okay

Meg

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Missed Opportunities to be Kind
Staff was overall rude both to our family and to several others. Customer asked for water while breakfast service was closing and staff said curtly we are out of water. Another customer asked for some hot water for tea and same staff said they were out of hot water. Then reluctantly staff brought some cold water out. We did not have enough pillows for our family of five and when we called for a pillow we were told they were out of pillows. How could a hotel be out of pillows. She was very blunt about it. Witnessed another man at counter in some dispute too. On a positive note the bed was very comfortable! Because of customer service would not stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was wonderful beds are crazy rooms are clean showers beautiful. Got up in the morning once I get some breakfast made some toast and found out that the bread hadn't hold on it other than I wasn't a lot of options. But good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Stayed 1 night in Dec 2024

4/10 Poor

Wanda

Travelled with family
Disliked: Room comfort
The room had ants. The lobby didn’t have coffee available except during limited breakfast hours. The room had two rolls of used toilet paper. Had to ask for new roll of toilet paper. Not a good stay
Stayed 2 nights in Dec 2024

6/10 Okay

Demitrius

Liked: Cleanliness, property conditions & facilities
It was safe and quiet.
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Caneacha Embeyance

Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Abdul, Mississauga

Travelled with family
Liked: Cleanliness, staff & service
Overall not that great stay. Bed mattresses and pillows are too soft. The pull out sofa bed is horrible. The mini fridge was not working . Although it’s safe to drink tap water, but at least couple of bottles of water can be a good addition. Bathroom amenities were a big disappointment. Towels were clean and good in number but other materials were low quality. However staff was excellent and cooperative. Breakfast option was acceptable and lot of descent choices were available. Overall will not like to stay again at this property
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very hospitable. The room was clean and spacious. My only complaint was that the bathroom sink did not drain well. Took quite awhile to. The shower was fabulous!!
Stayed 2 nights in Dec 2024