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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
Interior detail
Lobby sitting area
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Central Park
    4 min walk
  • La Rodadora Espacio Interactivo
    8 min walk
  • Star Medica Hospital Ciudad Juarez2
    2 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout curtains, soundproofing

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel with free parking, near Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Urban Ciudad Juárez by US Consulate. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 2-minute drive from Star Medica Hospital Ciudad Juarez2 and a few minutes from American Consulate
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 315 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 315 for adults and from MXN 200 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 773 out of 1251 reviews" "
Rating 8 - Good. 220 out of 1251 reviews" "
Rating 6 - Okay. 125 out of 1251 reviews" "
Rating 4 - Poor. 53 out of 1251 reviews" "
Rating 2 - Terrible. 80 out of 1251 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edgar

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Cleanliness could improve in the rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Misael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everting was clean the stuff was very friendly and professional
Stayed 1 night in Aug 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities
Te acusan de usar canabis sin pruebas , y te cobran por lo que pyros huéspeds Hacen , muy mala Experiencia
Stayed 1 night in Aug 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rocio

Business traveller
Stayed 2 nights in Aug 2024

2/10 Terrible

mariella, Hamden

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gustó estaba sucio la habitacion
Stayed 1 night in Aug 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
I've stayed at this hotel a few time and I keep coming back because I feel comfortable and safe.
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2024

10/10 Excellent

Endercio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Place, Great Food and Great Service!!!
Stayed 1 night in Aug 2024

10/10 Excellent

mayra

Liked: Cleanliness, staff & service, property conditions & facilities
yo lo amo cada que visito cd juárez
Stayed 1 night in Aug 2024

4/10 Poor

Jose

Travelled with family
Disliked: Staff & service, amenities
Hotel isn’t bad!! But they do have very bad service especially for a family. If you’re single or just a couple they treat you very well. It’s one of my worst experiences
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El personal amable, instalaciones limpias y estacionamiento amplio.
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay! It’s far enough from the border to not get that noise but close enough to just grab an Uber. It’s walkable to a mall that has lots of food and shopping; it’s across the street from a park, and they have great food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Stayed 1 night in Jul 2024

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In the advertisement it looks to be an fairly new hotel. My room 125 has sections of floor missing. The shower curtain rod is loose and about to fall and has actually torn the metal of the rod so a jagged sharp piece is hanging down to cut you. Almost all the lamps have on / off switches that are loose, or hanging out the lamps. The bathroom floor grout is falling out and rtv/silicon has replaced most of it, a hole is about rusted thru the frame of the bottom of the bathroom door. The bathroom exhaust fan is loud like the bearing is worn out and about to die. Needless to say this is not what i expected when I booked my room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lupe

Stayed 1 night in Jul 2024

8/10 Good

Jesus

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Muy ruidos el aparato de aire acondicionado y problemas de enlace para facturación.
Stayed 1 night in Jul 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariangel

Stayed 1 night in Jul 2024