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Hotel Acuarela Huasteca

2.5 star property

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Photo gallery for Hotel Acuarela Huasteca

Interior
Lobby
Property entrance
Family Quadruple Room | Hypo-allergenic bedding, free WiFi, bed sheets
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Blvd Angel Oliva No. 101, Fracc. Lomas de Oxitipa, Ciudad Valles, SLP, 79090
  • Huasteco Museum
    ‪6 min drive‬
  • Cueva en Taninul
    ‪6 min drive‬
  • El Pipila Park
    ‪6 min drive‬
  • Tamuin, San Luis Potosi (TSL-Tamuin National)
    ‪37 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Hypo-allergenic bedding, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Triple Room

Traditional Triple Room | Hypo-allergenic bedding, free WiFi, bed sheets

Traditional Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

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Reception

HOTEL PLAZA ELITE

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (10)
The price is CHF 52
for 1 room
includes taxes & fees
7 Mar - 8 Mar
HOTEL PLAZA ELITE

About this property

Hotel Acuarela Huasteca

Hotel in Ciudad Valles with free parking
24-hour room service, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Hotel Acuarela Huasteca offers 20 air-conditioned accommodations with free toiletries and portable fans. Televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower. This Ciudad Valles hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Acuarela Huasteca, you'll be close to Cueva en Taninul. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and TV in a common area
  • 6 minutes by car from Huasteco Museum and 6 minutes from Cueva en Taninul
Hotel Acuarela Huasteca offers its guests concierge services, laundry facilities, and 24-hour room service. Public spaces have free WiFi. Hotel Acuarela Huasteca also features a front desk safe and a television in common area. Self parking is free.

This Ciudad Valles hotel is smoke free.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 7 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acuarela Huasteca

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 7 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acuarela Huasteca Ciudad Valles
Acuarela Huasteca Ciudad Valles
Acuarela Huasteca
Hotel Acuarela Huasteca Hotel
Hotel Acuarela Huasteca Ciudad Valles
Hotel Acuarela Huasteca Hotel Ciudad Valles

Hotel Acuarela Huasteca Reviews

Reviews

4.4
Rating 10 - Excellent. 0 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 5 out of 23 reviews
Rating 2 - Terrible. 9 out of 23 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at the moment we arrived didn’t know what to do because they didn’t know anything about the reservation. The room doesn’t have toilet paper. No hot water and is car noises all night.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonable price, and not far from the downto .. w
Famili Vacation

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Sucia, insalubre, oscura, tetrica, insegura, sin agua, sin wife, sin perillas de puertas, puertas desarmables de plastico, horrible, deberian de tener un control de calidad, no es tres estrellas, es -.3 *, sin telefono en resepcion, mal para spedia
Stayed 2 nights in Nov 2024

2/10 Terrible

Pedro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malonen general
Bastante descuidado en general, instalaciones falta modernizar, no habia agua caliente
Stayed 1 night in Aug 2024

4/10 Poor

Nancy Sacarlett

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
El Hotel no contaba con muchos huéspedes, sin embargo nos dieron una habitación la cual no tenia agua caliente, el baño no contaba con ventilación de ningún tipo, la puerta del baño no cerraba, el internet no servía correctamente. Poca limpieza en general.
Stayed 2 nights in Oct 2023

8/10 Good

Cinthia Guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable
Stayed 3 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lamentable la instalación no me querían dar la habitación reservada querían que pagará de más,no funcionó la televisión ni sistema de cable no tenía agua caliente se filtraba un olor desagradable en lo personal quedé decepcionado del lugar
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lo bueno es que el personal es amable, atento y hace todo lo posible por que tu estancia sea satisfactoria.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
No me gustó que No tuviera agua caliente, de todo lo demás es recomendable el Hotel
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
un lugar viejo, sin mantenimiento, la ventana del cuarto daba como a una caldera que hizo ruido toda la noche
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hay estacionamiento , si hay aire e internet pero es muy austero , una cama incómoda y vieja , no había contactos en mi cuarto , salvo el de la televisión a lo que tuve que bajar a recepción y hay me di cuenta que la gente llegaba y quería bañarse y no había agua después oí gritos y bajo un cliente diciendo que había una rata en su cuarto después salí a cenar y sorpresa , inundando el chico de la recepción tratando de secar , mi cuarto lleno de agua, mis maletas mojadas ya que no había ningún closet para guardar la ropa avise que no me quedaría más en el lugar y el dueño dijo que me regresaría mi dinero yo salí al día siguiente ya que se tenía la idea de cupo total en otros hoteles pero afortunadamente al primer hotel que paré encontré y otro inconveniente es que el señor Cristian no me regreso mi dinero y jamás me contesto ni volvió a dar cara poniendo a los empleados que mucho hacen por atender
Stayed 3 nights in Jul 2019

2/10 Terrible

Alejandro c

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Jamás me volveré a hospedar ahi
Anuncia que tienes estacionamiento y es mentira, anuncia room service y es otra mentira ,no cuenta con computadora para checar reservaciones ,lo único rescatable es la señora de recepción, que hace lo que puede con lo poco que tiene
Stayed 1 night in Jul 2019

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Por ese mismo precio me han tocado mejores hoteles. El.estacionamiento es en la calle.
Stayed 1 night in Jul 2019

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es un hotel turístico, más bien le rentan los cuartos a personas que tienen familiares internados en el hospital general que está a un lado, está muy viejo todo, el cuarto que nos dieron no servía en aire , pedimos otro cuarto, el personas dentro de lo que cabe nos atendió bien , pero el lugar muy feo.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Que expidia no recomendó bien bbbbbaaaaaaaaadddddddd
Stayed 1 night in Jul 2019

2/10 Terrible

Clientedisgusta, Ciudad de Mexico

Disliked: Cleanliness, property conditions & facilities, room comfort
No hay agua caliente y hay un mal olor en las habitaciones
Stayed 5 nights in Nov 2018

4/10 Poor

Feso369, Aguascalientes

Disliked: Property conditions & facilities, room comfort
Pues las tarifas directas en contra de las que manejan contra internet si hay muchísima diferencia y la verdad son muy incómodas sus camas, estaba averiado el aire acondicionado y nunca lo arreglaron y toda la noche hay muchísimo ruido alrededor del hotel... Deja mucho que sear
Stayed 2 nights in Nov 2018

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel no esta en buen estado ni la localidad no tiene servicios las habitaciones en mal estodo
Stayed 1 night in Jul 2018

4/10 Poor

Rubén, Saltillo

Disliked: Cleanliness, property conditions & facilities, room comfort
La verdad yo lo utilizaría como último recurso.
No encontramos otro porque el viaje fué de último momento, y cd valles tiene pocos hoteles y ya estaban llenos, te saca del apuro, pero definitivamente no es un hotel que yo escogería nuevamente; el aire acondicionado todo el tiempo estaba chorreando agua, los colchones son muy viejos, el baño tiene un olor desagradable, como a humedad, cuando usas la regadera los rieles del cancel dejan pasar agua y va a dar a la recamara, tiene pocos contactos toma corriente, la puerta tiene mucho vidrio que deja pasar la luz de los pasillos, cuando vas a dormir parece que no apagaste la luz sigue todo iluminado, no tiene closet. Pero si tus únicas opciones son dormir en tu carro afuera de un Walmart o debajo de un puente, esta es tu mejor opción.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Llegamos y no sabían de nuestra reservación. Hasta que checaron en otra parte. En el baño de la habitación, no había accesorios para la toalla, ni para el rollo, tampoco tenía tapadera el sanitario. Al bañarnos se salía el agua y se hizo un charco. No pudimos dormir. Porque un grupo de huéspedes jóvenes estuvieron festejando. A las 5:30 que nos fuimos todavía seguían en la fiesta.
Stayed 1 night in May 2018

8/10 Good

Victor

Liked: Cleanliness, staff & service
hotel de urgencia
Acudimos a este hotel como urgencia, es cómodo, para dormir. Nos atendieron muy bien Si tienes una urgencia estás una opción
Stayed 1 night in Nov 2017

4/10 Poor

Norma, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic hotel
Small room, dirty bathrooms, noisy air conditiiner, very noisy outside, no sure parking.
Stayed 4 nights in Jul 2017

6/10 Okay

Sergio, Aguascalientes

Disliked: Room comfort
Hotel en Cuidad Valles
El hotel en general esta bien mantenido y decorado. Esta sobre la carretera que lleva de Ciudad Valles a distintos lugares turísticos de la huasteca potosina, por lo cual es un poco ruidoso. Solo consideraría este hotel en emergencias, es decir, si de plano no hay otros hoteles disponibles. En general es limpio, pero solo para salir de apuros.