Size, location and comfort were great. But the second we entered I noticed all the crumbs all over the counter. We dropped off our stuff and ran to the store to get cleaning supplies after noticing everything. Prior to going to the store I emailed them, and once we got back and started cleaning and noticing more and more things I emailed again with pictures. Over the weekend I never got a response. The morning of check out I emailed again to find out where to put the trash since we couldn’t find any garbage cans outside. Once again no response. In short I don’t believe anyone cleaned the home before we arrived, and the lack of communication is why I give this place only one star