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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Exterior
Lobby
Reception
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
6191 Quarry Ln, Independence, OH, 44131
  • Topgolf
    ‪18 min walk‬
  • Cleveland Metroparks Zoo
    ‪11 min drive‬
  • Progressive Field
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Comfort Inn

Hotel with free breakfast, near Cuyahoga Valley National Park
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Comfort Inn offers 89 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at Comfort Inn gets high marks from our customers. During your stay, you'll be within walking distance of Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the breakfast and the location
  • Just a 2-minute drive from Cuyahoga Valley National Park and 11 minutes from Progressive Field
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn. Self parking is free.

Smoking is allowed in designated areas at this Independence hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn Hotel
Comfort Inn Independence
Comfort Inn Hotel Independence

Comfort Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Deni, Glencoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only real issues were the size of the pillows and the pressure in the shower... not big issues
Stayed 2 nights in Dec 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and quiet
Stayed 3 nights in Dec 2024

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 3 nights in Dec 2024

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alesia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Nice area with lots of restaurants near by and close to freeways. Room was clean and the bedding was AMAZING!
Stayed 1 night in Dec 2024

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service
Older building, but seems some things were updated recently. The bed was not comfortable, felt like an old, flat, lumpy mattress. The shower knob was odd and difficult to set. The room was very clean and comfortable otherwise.
Stayed 1 night in Dec 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jill

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t believe the 8.0 rating
The pillows were lumpy, I could feel springs in the bed, the bathroom wall had mold on it, and there was a bug in the bathtub.
Stayed 1 night in Dec 2024

10/10 Excellent

Zedeara

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Taran

Stayed 1 night in Nov 2024

6/10 Okay

Jay

Liked: Cleanliness
The individual who initially checked me in was unprofessional and somewhat clueless. When i approached him at the counter, with bags in hand mind you, at 4am in the morning his response was "Wassup? What do you need?" He then proceeded to take almost 20 minutes to check me in. All the other staff i interacted with where helpful and knowledgeable although not always courteous.
Stayed 2 nights in Nov 2024

6/10 Okay

Libby

Liked: Cleanliness
Disliked: Staff & service
The motel was never full however when I arrived at 11 am the desk clerk refused to check me in. Even when I returned at 3 pm I had to tell the desk clerk that I would not be available at the 4 pm check-in time to check me. There were people waiting in the lobby to check in. The male desk staff was neither friendly or welcoming. The female desk staff seemed friendlier - they smiled and said hello when I greeted them - but nobody volunteered a greeting. I never met the room staff - they do not clean rooms unless requested. I was at the hotel 3 days and had to have my room key remade each day. Even when my key worked when I left the room, it would not work on my return. My room had a large walk in shower with no hold bars or shelf - fortunately the floor was non- slip. The single shower tap turned on hot rather than cold (opposite of the markings on the tap) which could be dangerous if the water instantly came out hot, which it did not. Location is excellent with a variety of restaurants and two drug stores nearby. I have stayed at other Comfort Inns which were excellent. This hotel does not live up to the brand.
Stayed 3 nights in Nov 2024

8/10 Good

joan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property a bit run down but all ok and will continue ur to stay when I am in the area. First room did not have remote control so one was brought to us but it didn’t work. Second remote control did not work either so we had to get a new room. Bed comfy.
Stayed 2 nights in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to downtown Cleveland
Stayed 1 night in Nov 2024

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place haa as lay to buffalo for my granddaughters college interview and this fit the bill plenty of places to eat right there
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

2/10 Terrible

THOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stray cat walking around lobby and halls. First room we had, blood on the sheets and a bloody tissue in the couch. Second room - garbage on the floor and take-out food left in the fridge. Did not stay. Would not recommend to anyone. Would NEVER go back!!!!!!!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Delecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Acceptable
Very neat clean room. My room had a very nice huge shower. The only downside was the beds were on the very firm side.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !!
Stayed 2 nights in Nov 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Clean, friendly staff, dining within walking distance, convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Jane, Garfield Heighs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Oct 2024