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Wyndham Garden Westlake

4.0 star property

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Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Huntington Beach
    ‪4 min drive‬
  • Westfield Great Northern Mall
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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Exterior

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4.4 out of 5, Excellent, (1001)
The price is CHF 118
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includes taxes & fees
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About this property

Wyndham Garden Westlake

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Wyndham Garden Westlake, you'll be within walking distance of Crocker Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Crocker Park and a 3-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Westlake offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business centre.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 April 2025 to 5 May 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 338 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 149 out of 1002 reviews
Rating 2 - Terrible. 133 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely pleasant and helpful. By the time I got to Cleveland I was in terrible pain. The lady working that day when I checked in was amazing and even offered to get me a wheelchair. I came to Cleveland for the clinic and had great service there at the hotel. Thank you so much to the gal whom checked us in!
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quick stay

Staff was cool. Keys were given with ease. All hotel features and functions available
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dailyn

Stayed 1 night in Feb 2025

6/10 Okay

Darrnell

Liked: Staff & service
I was decent for a night
Stayed 2 nights in Feb 2025

2/10 Terrible

Jareliz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness
Room wasnt vacuumed, pool are was littered with trash that never was picked up from the day before even when we checked out. The pool got closed in the middle of the day. There was a domestic and the cops got called. There was a man in one of the upper rooms taking pictures of my family in the pool area, who moved behind the curtain when i asked him what he was doing. I felt unsafe and dirty at this hotel the entire time, and expected more because it used to be a DoubleTree, i suppose. Will NOT go here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a great price and a nice spacious room. We were disappointed that some of the amenities listed on the website or not available any longer because the hotel is under a new corporate owner. There's no longer any complimentary bottled water and instead the only place to get it is at the front desk at $4 a bottle. Things were missing from the room such as the paper coffee cups, we were out of tissues, just the little things that make it more hospitable. Don't particularly enjoy having to get down to the front desk for everything. There are no vending machines on the floors. Also the in-room telephone did not work so we could not call down to the front desk. We tried doing that via cell phone and nobody picked up. Overall the price was right, the bed was comfy, and everything else was as expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on business
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service

Recent ownership change. Good value for the price.

Place recently underwent change in ownership. Some investment is now needed to get it in better shape. Facility is dated and in need of general refreshing, better lighting and room furnishings. That said, price was great and service was friendly. Would stay there again at the price we paid.
Stayed 1 night in Feb 2025

4/10 Poor

Pamela

Travelled with family
Disliked: Staff & service, amenities
It was overcrowded and noisy well into the evening, the pool and fitness room were unusable. Breakfast cost $40 when I thought it was included
Stayed 1 night in Feb 2025

6/10 Okay

Nia M., Elyria

Stayed 1 night in Feb 2025

2/10 Terrible

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jordan

Stayed 3 nights in Feb 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service
My room didn’t get cleaned not one time while I was there.
Stayed 2 nights in Feb 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we have stayed here, over all the rooms are clean and everything else is nice. Our main complaint is the lighting in the room is always so dark! Even with every light and windows open. Also- it would be nice if breakfast was included. I like the restaurant option but I think the breakfast ends at 9:30
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Travelled with family
Tried to extend our check out time for $50 as the email says i can, called the front desk and they told me i wasn't allowed to do that. and it took 10 minutes for them to answer the phone
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first Valentines and it couldn't not have been a better stay. The rooms are very nice and so was the staff. We definitely be coming back for sure!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Stayed 1 night in Feb 2025

2/10 Terrible

Kierra

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers have attitudes and rooms was nasty
Stayed 1 night in Feb 2025