2/10 Horrible
Molly R.
14 févr. 2025
Les points faibles : Propreté
Filthy, total dive, probably catch something staying here
After traveling for 16hrs for an emergency visit to a friend who was fighting for his life at Cleveland Clinic, we were shocked by the condition of this condo and the treatment we received from the staff.Firstly, upon our late-night arrival, we were greeted by a team of homeless beggars outside the entrance to the building. Glad to see that the heavily armed guards inside were enjoying coffee and phone time, instead of sweeping the sidewalk out front.The check-in experience was a total joke. What should’ve been a five minute check-in took at least 15-20min, with no small measure of uncertainty, as the clerk at the desk had zero record of us being on the books and had to call and text people to update her records.The room itself was a total dump. Handprints and smudges on every surface...walls, doors, light switches, mirrors, windows. There was hair all over the place, and the dryer was full of other people's lint. Loose dirt covered every floor, and there were only two towels for the entire 2-bedroom condo. The showers were luke-warm and filthy.We didn't stay, requested a refund, but the management company refused, despite the photos we sent to show how filthy their condo was.Save your money, rent anywhere but here, unless you want what feels like a by-the-hour brothel room. It's a total dive.
Molly R.
Séjour de 5 nuits en janvier 2025