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Stern am Rathaus

3.0 star property

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Photo gallery for Stern am Rathaus

Comfort Double Room | Premium bedding, down duvets, in-room safe, desk
Exterior
Bar (on property)
Property entrance
Family Suite, 2 Bedrooms | Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Buergerstrasse 6, Cologne, NW, 50667

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, down duvets, in-room safe, desk

Family Suite, 2 Bedrooms

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down duvets, in-room safe, desk

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, in-room safe, desk

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down duvets, in-room safe, desk

Comfort Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Front of property

CityClass Hotel Alter Markt

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1036)
The price is CHF 433
for 1 room
includes taxes & fees
10 Apr - 11 Apr
CityClass Hotel Alter Markt

About this property

Stern am Rathaus

Hotel in Cologne, a short walk to Cologne Cathedral
This smoke-free hotel features coffee/tea in a common area, concierge services and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and wedding services are on-site.
Stern am Rathaus offers 10 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. A pillow menu is available. 42-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The breakfast at Stern am Rathaus gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Cologne Cathedral and Musical Dome
Stern am Rathaus offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Stern am Rathaus also features concierge services, express check-in, and express check-out.

This 3-star Cologne hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 12.50 per night)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Guests will receive an email 5 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 12 per person
  • Nearby parking fee: EUR 12.5 per night (492 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Stern am Rathaus
Stern am Rathaus Cologne
Stern am Rathaus Hotel
Stern am Rathaus Hotel Cologne
Stern am Rathaus Hotel
Stern am Rathaus Cologne
Stern am Rathaus Hotel Cologne

Stern am Rathaus Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 288 out of 334 reviews
Rating 8 - Good. 38 out of 334 reviews
Rating 6 - Okay. 5 out of 334 reviews
Rating 4 - Poor. 1 out of 334 reviews
Rating 2 - Terrible. 2 out of 334 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, friendly staff, nice furnishings.
Stayed 2 nights in Oct 2024

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay in this hotel, all the staff are friendly and helpful. The breakfast is extensive and very well presented. The bed was super comfy and the bathroom facilities were very good. No hesitation in staying here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

A cosy boutique hotel walking distance from the main railway station and cathedral. Very comfortable room, wonderful breakfasts, and exceptional staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at this small boutique hotel. The staff were all wonderfully friendly and very helpful (even when I was completely clueless haha). This was my first solo international trip and they couldn’t have made me feel more at home in beautiful Köln. I sincerely look forward to my next stay at the Stern am Rathaus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Stern Am Rathaus. Centrally located with close walking proximity to the main train station, cathedral, shops and restaurants. Excellent staff including Ingmar, Francisco, and Clare were all wonderful. Highly recommended, great service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gobiga

Travelled with family, Travelled with family and small children
Liked: Amenities
Excellent place to stay in cologne
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Very good breakfast as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

tim

Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel in a great location. Easily walkable to anything you’d want to see in Cologne. The staff was absolutely amazing. Francisco and Kai were friendly and attentive. My family and I traveled throughout Germany this vacation, visiting 8 cities and my stepson declared Cologne to be his favorite stop - no doubt due to Francisco and Kai. We can’t wait to return!
Stayed 2 nights in Jun 2024

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet wine clean and comfortable with excellent friendly staff. Great location for dining and underground or walking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a wonderful hotel! Ingmar and Andy were so wonderful and welcoming! They really go out of their way to make your comfortable here, and Ingmar was so helpful with his tips. I was only able to stay in Cologne for one night, but I wish I could've stayed longer. There's a lovely breakfast offered, and I feel like this hotel makes a sincere effort at providing attention to personalized customer service! Location, service, comfort; this hotel has it all!
Stayed 1 night in Apr 2024

10/10 Excellent

AnnMarie, Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best location, it’s quiet, clean, comfortable, safe, and the breakfast was so delicious, beautiful, and had a wide variety of foods. The staff was very friendly and helpful. I couldn’t recommend this place enough!!
Stayed 1 night in Apr 2024

10/10 Excellent

Guopeng, Surrey

Stayed 4 nights in Mar 2024

6/10 Okay

Walter

Travelled with family
Liked: Cleanliness, staff & service
Stern am Rathaus A small hotel well located, near the cathedral, the Ludvig Museum, the Philaharmonic, and the train station. Friedndly staff eagar to help are available from 6 AM to 6 PM. There is NO ELEVATOR, There is no electrical outlet near a mirror. the first floor is one floor up. The breakfast is on the ground floor and is excellent. The room is small, clean and well appoiiiiinted. The TV is small and there is only one channel in english. Very expensive for what you get.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lyle

Stayed 1 night in Mar 2024

10/10 Excellent

Hedda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein kleines gemütliches Hotel mit familiärer Atmosphäre. Super freundliche und hilfsbereite Mitarbeiter und ein traumhaftes Frühstücksbuffet. Sehr schnell vom Hbf aus zu erreichen, die Innenstadt und viele Restaurants und Museen sind in Laufweite. Trotzdem ist es nachts sehr ruhig, da das Hotel in einer kleinen Seitenstraße liegt.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Wow, I haven't stayed in a hotel with this level of convivial service and welcoming atmosphere since "the before times." Andy, the proprietor, is truly a gem, someone who clearly loves their job and does it with kindness and care. The rooms are spacious for a standard size, and everything is thoughtfully designed, even if the aesthetics are a bit utilitarian (though this is Cologne, there aint much of the pre-war grandeur left). The breakfast is bountiful and cookies are on offer all hours of the day. I didn't know what to expect from our Cologne weekend adventure, but I can tell you it was delightfully influenced by the loveliness of the folks at Stern am Rathaus.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Attentive and helpful! Breakfast was amazing!!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming from the moment we arrived. We were invited to their social hour which included free drinks and Christmas biscuits. The room was excellent and had a kettle, which is unusual in Europe. We also had a fridge. Just around the corner from the nearest Christmas market, and just a 10 minute walk from the train station. Breakfast was excellent. Nothing was too much trouble for the staff in this small city hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful little boutique hotel. Both Francisco and Carla (spelling?) went over and above to answer our questions about the history of the area and the hotel. Very comfortable, Very quiet. Superb breakfast !!! The only negative is that there is no elevator. They will help with the luggage but it will be difficult with someone with mobility issues. Thank you again for a great stay!
Stayed 3 nights in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and would happily return!! Great breakfast, wonderful staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a lovely stay!