Tru By Hilton Columbia Greystone

2.5 star property

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Photo gallery for Tru By Hilton Columbia Greystone

Exterior
Lobby sitting area
Lobby
Hypo-allergenic bedding, pillow-top beds, individually decorated
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
185 Stoneridge Drive, Columbia, SC, 29210
  • Riverbanks Zoo and Garden
    ‪11 min walk‬
  • University of South Carolina
    ‪6 min drive‬
  • Colonial Life Arena
    ‪6 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mob/Hear Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Columbia Greystone

Hotel with free breakfast, near Riverbanks Zoo and Garden
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a 24-hour front desk are on-site.
Tru By Hilton Columbia Greystone offers 117 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru By Hilton Columbia Greystone. During your stay, you're just a quick walk from Three Rivers Greenway. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Just a 2-minute drive from Riverbanks Zoo and Garden and 15 minutes from Fort Jackson
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, an arcade/games room, and a front desk safe are also featured at the business-friendly Tru By Hilton Columbia Greystone. Free self parking is available.

This Columbia hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Columbia Greystone Hotel
Tru By Hilton Columbia Greystone Columbia
Tru By Hilton Columbia Greystone Hotel Columbia

Tru By Hilton Columbia Greystone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Frederick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No relief for night shift workers
Simple I pre booked for 2 days ,knowing I will miss the 3pm check in because I work night shift. And check in 7am ,well he hotels night shift auditor cancelled a paid booking and I was left in limbo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daneasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe was very nice the rooms were very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly, and the hotel was immaculate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandretta

Stayed 2 nights in Dec 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Clean rooms. Coven
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience. The amenities were nice, and breakfast was satisfying. It would be nice to have opportunities to recycle, but it's not a complaint; just a suggestion. I find $50 per night quite high and unreasonable for a pet fee.
Stayed 2 nights in Dec 2024

10/10 Excellent

Florence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was wonderful from the time that I checked in the time that I checked and the young lady that cleaned my room no I’m sorry I didn’t get her name but she was wonderful. I find this to be my next stop next time I’m in Columbia South Carolina.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myshante

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zoo trip
Me and my son stayed here for our trip to the zoo! Everything was Amazing from check in to check out everything went smoothly and everyone was so friendly and helpful! The beds were super comfortable and everything was clean and tidy will be back in a couple weeks for a longer trip
Stayed 1 night in Dec 2024

2/10 Terrible

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible room
That room was worse than minimalist! No storage, tiny hanging space, no where to out food or anything else, bare floors that were freezing cold. Honestly felt like a prison cell, I hope your designers get a reality check and have to stay in those rooms wow! No coffee machine, no microwave, bare bones. A Hilton product?? What a joke!
Stayed 1 night in Dec 2024

10/10 Excellent

KENNETH M, little river

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and efficient
Stayed 1 night in Dec 2024

8/10 Good

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Perrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ALEJANDRO

Stayed 3 nights in Nov 2024

8/10 Good

Jenny

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean, safe, quiet rooms with insulated walls. Minimalistic but it’s got all the necessities and it’s modern.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick, Uxbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Liked: Amenities, property conditions & facilities
Room was not as clean as I prefer and staff were not very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Rosella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru-ly my first choice each time
The location off Greystone Blvd keeps me choosing this location. It’s close to everything I need but is very, clean and quiet.
Stayed 1 night in Nov 2024