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Hilton Columbus/Polaris

4.0 star property

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Photo gallery for Hilton Columbus/Polaris

Exterior
Meeting facility
Point of interest
Terrace/patio
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪5 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

One King and One Sofa Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

55-inch flat-screen TV with satellite channels, TV, pay films

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

55-inch flat-screen TV with satellite channels, TV, pay films

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Business Lounge Access

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Business Lounge Access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillow-top beds, in-room safe, desk

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for standard room,2king beds

Premium bedding, pillow-top beds, in-room safe, desk

standard room,2king beds

  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for room, 1 King bed, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillow-top beds, in-room safe, desk

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for presidential suite,1king bedroom, one queen bedroom, business lounge access

presidential suite,1king bedroom, one queen bedroom, business lounge access | Living area | 55-inch flat-screen TV with satellite channels, TV, pay films

presidential suite,1king bedroom, one queen bedroom, business lounge access

  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed

Premium bedding, pillow-top beds, in-room safe, desk

fitness room, 1king bed

  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed accessible,bathub(mobility & hearing)

Premium bedding, pillow-top beds, in-room safe, desk

fitness room, 1king bed accessible,bathub(mobility & hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for executive room,2 king beds,business lounge access

Premium bedding, pillow-top beds, in-room safe, desk

executive room,2 king beds,business lounge access

  • Sleeps 4
  • 2 King Beds

View all photos for Standard, One King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard, One King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive parlor suite,1king bed with one sofa bed, business lounge access

executive parlor suite,1king bed with one sofa bed, business lounge access | Living area | 55-inch flat-screen TV with satellite channels, TV, pay films

executive parlor suite,1king bed with one sofa bed, business lounge access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive2- rooms suite,1 king bed with one sofabed,business lounge access

55-inch flat-screen TV with satellite channels, TV, pay films

executive2- rooms suite,1 king bed with one sofabed,business lounge access

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for parlor suite, 1king bed with one sofa bed

55-inch flat-screen TV with satellite channels, TV, pay films

parlor suite, 1king bed with one sofa bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Executive, Hearing)

55-inch flat-screen TV with satellite channels, TV, pay films

Junior Suite, 1 King Bed (Executive, Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

About this property

Hilton Columbus/Polaris

Hotel with a 24-hour health club, a quick walk to Polaris Fashion Place
Along with an indoor pool, this hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and self parking. Housekeeping is available on request.
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries and hairdryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A 24-hour health club and in-room fitness are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Columbus/Polaris. During your stay, you're just a quick walk from Polaris Fashion Place. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekends for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Polaris Fashion Place and 11 minutes by car from Easton Town Center
  • Cats and dogs welcome for a fee
As a guest of Hilton Columbus/Polaris, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 15500 square feet (1440 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Columbus/Polaris. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Columbus hotel.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 10:30 AM.
17 Arrows Craft Kitchen – This restaurant serves breakfast, lunch and dinner.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 17 Arrows Craft Kitchen

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,500 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 80 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Alec

Stayed 1 night in Dec 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice. Really couldn’t ask for more. Nice room, excellent breakfast, and location adjacent to mall area.
Stayed 2 nights in Dec 2024

8/10 Good

Manny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gabe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and enjoyed our stay , lovey place and close to shopping.
Stayed 1 night in Dec 2024

6/10 Okay

Carmela

Business traveller
Liked: Staff & service
Disliked: Amenities
The shower looked like a child laid the tile, I couldn’t watch anything on TV without paying 19.95. The staff on the other hand was exceptionally wonderful. Very friendly and helpful! Excellent staff
Stayed 2 nights in Dec 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. Quiet and comfortable, and very clean. No issues whatsoever.
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smash and Grab Overnight Parking despite $10 fee.
DO NOT STAY HERE IF YOU OWN A NICE VEHICLE AND PARK OVERNIGHT!!! The Hotel will charge $10 fee for parking, however, they do not warn Customers that Pick-up trucks are ROUTINELY window smashed by young thugs looking for guns. They will only take guns or cash. They specifically target Pick up Trucks. Staff will not disclose this upon check in. Clean and comfortable, your vehicle is not safe in the lot overnight. They will do this right in front of the Security Guards since they are not allowed to have guns. They make a ton off of parking, however, will not hire an off duty Police Officer like they should for the amount they make off of the abundance of cars in the lot. Security risk. Don't stay there if you have a nice vehicle.
Stayed 3 nights in Dec 2024

2/10 Terrible

Teejay

Liked: Staff & service
The water pressure is extremely low, and there is not enough hot water.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our 2 night stay. Will book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Evelyn D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and accommodating. I like that once you check in you receive a text asking if everything in your room is good and you can ask questions or state concerns and an actual person text you back in a timely fashion. The only thing I didn’t like compared to other hotels is that you cannot sign into your app accounts from their TVs (e.g. Netflix, YouTube TV etc.). Overall it was an excellent experience. It was clean. The hotel lobby and restaurant/bar areas were inviting with a pleasant atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, executive lounge was nice and food was pretty good for a hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Annette F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. It will become our new tradition to eat dinner at Eddie merlots and stay at your beautiful hotel afterwards.
Stayed 1 night in Nov 2024

10/10 Excellent

Tabor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and nice service
Stayed 2 nights in Nov 2024

10/10 Excellent

Rassoul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We wasn't aware we had to pay for parking. As muchbas the stay is why are customers being charged to stay on the property
Stayed 1 night in Sep 2024

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great trip but digital key wouldn’t work
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Makeshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restuarant and bar.
Stayed 1 night in Oct 2024