4/10 Médiocre
Andrew B.
21 janv. 2025
Les points faibles : Propreté
Wonderful location but not a pleasant experience overall
The property managers weren't great. Payment was via email link, credit card the only option with a 60 surcharge! Contacted them for DD details, paid well before due date and sent receipt. 2 weeks before stay told we hadn't paid and at risk of cancellation. I contacted them 3 times and was told they'd urgently confirm. Never heard back. They must have found it eventually because our check in information came in (arrives just 30 minutes before check in time!). Then rang asking me for credit card details! Why?The rear room isn't sealed and had cockroaches, mosquitos and spiders. Our kids (14 & 11) slept in the other room together despite booking this specifically for having their own spaces.The other room had some bugs, but could be sprayed and didn't continue coming in through the night.Many window locks didn't work so can be easily opened from the outside which didn't feel secure. The window screens aren't attached properly and bang against the window in the breeze during the night.Found other people's dog chews under the lounge, not well cleaned. Pretty dark inside, not "awash with natural light" as described on Stayz. Lots of rules too. In the end we felt more like untrusted intruders rather than valued guests.No critical issues, just lots of small ones that added up. Didn't bother contacting the property manager given earlier experience.It is quite a busy road but that didn't bother us. The location is really good - a one minute walk and you're at the beach.
Andrew B.
Séjour de 7 nuits en décembre 2024