The property itself is beautiful, a great location, very comfortable, and lots of fun. We had a really lovely vacation.
However it appears that this condo was recently sold, and the change has not yet been smoothed out. When we arrived, Amanda at the Cinnamon Shores front desk, couldn't find our reservation and then had to confirm that we had actually paid as we were literally listed as "No Name."
While she was trying to verify, a person came in, inquiring about staying at CS for the 2022 season, and Amanda had to stop she was doing entirely, despite having 3 other staff members there, to engage in a lengthy conversation.
About 30 minutes after I had began the check in process, she was able to get us in to our condo-after informing us that the owner's lock box has been broken in to by the people who had stayed prior to us.
They said someone would be by to fix this, and no one ever came. It was still broken when we left.
We would be happy to stay here again once Cinnamon Shores Management figures out how to address the owner switch over.