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Hotel Okura Macau

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Okura Macau

Property entrance
Indoor pool, outdoor pool, pool loungers
Exterior
Free minibar, in-room safe, desk, laptop workspace
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
  • Venetian Macao Casino
    ‪3 min drive‬
  • Cotai Strip
    ‪3 min drive‬
  • City of Dreams
    ‪4 min drive‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room (Twin)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (Twin)

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Okura Deluxe Room

Free minibar, in-room safe, desk, laptop workspace

Okura Deluxe Room

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 84 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Royal Suite

Free minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 126 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Premier Suite

  • 115 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Free minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 99 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

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4.7 out of 5, Exceptional, (180)
The price is CHF 101
for 1 room
includes taxes & fees
10 Apr - 11 Apr
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About this property

Hotel Okura Macau

Stylish beach retreat with free water park
At Hotel Okura Macau, hit the nearby beach, relax by an indoor pool, or spend the day at a complimentary water park.
Hotel Okura Macau offers 488 air-conditioned accommodations with fireplaces and free minibar items. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, bidets and toilets with an electronic bidet.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Okura Macau. During your stay, you're just a quick walk from Galaxy International Convention Center. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at Terrace Restaurant
  • Japanese breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Venetian Macao Casino and a few minutes from Cotai Strip
  • Free airport, ferry terminal and local-area shuttle service
Hotel Okura Macau offers its guests a complimentary water park, a lazy river, and a waterslide. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Hotel Okura Macau. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 10:30 AM.
Terrace Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Yamazato – Overlooking the pool and garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Nagomi – This lobby lounge specialises in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: MOP 285.20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nagomi
  • Terrace Restaurant
  • Yamazato

Things to do

  • Casino
  • Children's pool
  • Free water park
  • Health club
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 November to 17 April:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately MOP 285.2 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai

Hotel Okura Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vitti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Nice water park for kids.
Stayed 1 night in Aug 2024

10/10 Excellent

wai leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Liang-i, Monte Sereno

Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony Chung Ho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonathan, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Stayed 1 night in Jan 2024

10/10 Excellent

Perry, Sunnyvale

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan, Honolulu

Stayed 1 night in Jan 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Wai Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service provided by those friendly staffs.
Stayed 1 night in Jan 2024

10/10 Excellent

VIJAY PRADIP

Stayed 4 nights in Dec 2023

10/10 Excellent

BOWEI

Stayed 1 night in Dec 2023

10/10 Excellent

Min Yen Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Stayed 1 night in Dec 2023

10/10 Excellent

YEE KIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

KIT YING

Stayed 1 night in Dec 2023

10/10 Excellent

Boon Hau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Will stay again!
Stayed 1 night in Dec 2023

8/10 Good

Waichi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience
Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Kui Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Stayed 1 night in Dec 2023

8/10 Good

Lan

Stayed 4 nights in Nov 2023

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 1 night in Nov 2023

10/10 Excellent

Ampaivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent *****
Stayed 2 nights in Nov 2023

10/10 Excellent

YU TAT JACKY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jenson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have kids and celebrating their birthday, Okura Macau will prepare the room with kid tent in the room and provide fruit basket, birthday cake and a birthday box full of sweets and biscuits for the birthday boy/ girl. At Level 6 of Okura, your kids can also enjoy 2 Galaxykiz activities per day. As Okura is a Expedia VIP access hotel, you will also enjoy free Limo to and fro the airport.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Perry, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023