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Allegro Cozumel All Inclusive

3.5 star property

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Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Exterior
Dock
Private beach, sun-loungers, beach towels, beach massages
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪18 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪19 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Similar properties

Private beach, sun-loungers, beach towels, beach massages

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.8 out of 5, Good, (1011)
The price is CHF 194
for 1 room
includes taxes & fees
1 Jun - 2 Jun
Occidental Cozumel - All Inclusive

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach, 2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Allegro Cozumel All Inclusive's great beach location. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a beach bar and a swim-up bar
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with body treatments, Swedish massages or manicures and pedicures at the spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the beach and the location
  • Within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1011 reviews
Rating 8 - Good. 300 out of 1011 reviews
Rating 6 - Okay. 179 out of 1011 reviews
Rating 4 - Poor. 71 out of 1011 reviews
Rating 2 - Terrible. 62 out of 1011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy Beth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and helpful. The property was beautiful. We had fun and relaxed. We loved that this was not an overly large property and we could easily get to everything.
Stayed 8 nights in Jan 2025

10/10 Excellent

dennis, st.louis

Stayed 14 nights in Feb 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach area, speciality restaurants were delicious, had Henri make Mayan coffee flambe tableside in the evening buffet, very fun and delicious, not long lines for beverages.. Beautiful vegetation manicured on the grounds!
Stayed 7 nights in Feb 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Firstly, credit where credit is due, the property is very clean and the staff is constantly cleaning all areas of the resort. The restaurant staff members are all very pleasant but some of the premium bartenders and desk staff are mediocre at best. Unless you book a suite, the rooms are very small. Barely enough room to turn around in the bathroom. Plumbing issues in at least the 64 building, perhaps in others as well, causing disgusting sewer water backup into the shower and all over the bathroom floor. We reported this more than once and front desk sta were indifferent, no apology, no reimbursement of any kind. The buffet food is ok, pretty much what you'd expect at an all inclusive. You'll always find something palatable. The specialty hibachi restaurant is really good and entertaining. If you book premium level, you can get cooked to order omelets in the morning as well as a small selection of other breakfast foods in the Santa Rosa restaurant and eat breakfast near the pool/beach rather than at the main buffet. The beach is wonderful and the water is gorgeous but evidently there have been issues with crocodiles, yes CROCODILES in the swimming area. There was also a warning sign put up for jellyfish on our last day there, I'm not sure if that's a long term thing. There's really nothing the resort staff can do about either of those issues but it's definitely concerning. I traveled here with my family in 2024 as well and several of us had money stolen OUT OF THE ROOM SAFE!
Stayed 10 nights in Jan 2025

4/10 Poor

Simon, Maple Ridge

Travelled with group
Disliked: Cleanliness, property conditions & facilities
beautiful beach
Stayed 16 nights in Jan 2025

10/10 Excellent

Allen Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fun there
Stayed 11 nights in Jan 2025

10/10 Excellent

Allen Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the grounds were cared for

2/10 Terrible

Jeffery, Yankton

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservation service sucked.
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great the entertainment staff top notch always something going on
Stayed 6 nights in Jan 2025

8/10 Good

Sydney, NA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay at Allegro. The highlights are the beach and the staff. The beach front is large, clean, good sun throughout the day, and lots of seating. No exciting snorkelling available in front of the resort, but excellent sand bottom for swimming. Please note currently you are not allowed access to the beach after dark until sunrise for safety concerns. We hope there is a solution to the concerns soon so that this is allowed in the future! The entertainment staff are awesome. Constant activities that cater to everyone. High energy all day long. We appreciated their efforts and hard work to make everyone’s stay super fun! Shout out to Diego, David, and Angel. Awesome job, keep up the great work!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kalina

Travelled with family
Very nice staff and service
Stayed 7 nights in Jan 2025

8/10 Good

Tyyler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was our third stay at the Allegro in Cozumel. We enjoyed our stay. I feel like there were less employees working this visit resulting in longer wait times. I feel like the activity staff was lacking this visit. We could not make reservations for the Japanese restaurant after many tries. The bungalows also need some updating. All in all we enjoyed our stay and will choose this resort again.
Stayed 7 nights in Jan 2025

6/10 Okay

Hannah

Travelled with family
Stayed 7 nights in Jan 2025

10/10 Excellent

Asha Jo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time, weather, staff cleanliness where great. Food was ok, nothing spectacular. Going again next year
Stayed 6 nights in Jan 2025

8/10 Good

HENRI JO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome! Walls thin, really heard the neighbors. Too kid friendly for us, but great for young families!
Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, beautiful beach, food is ok some days, lacking other....if food is a big thing for you, go elsewhere
Stayed 7 nights in Jan 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great budget friendly resort and great for families.
Stayed 5 nights in Jan 2025

8/10 Good

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was excellent and the buffet style food was better than others we have stayed at. There was no separated bathroom sink so if your spouse is sleeping in it is hard to stay quiet. The staff was good, just no waiters walking around to order drinks from. This resort was very kid friendly so if that is not your jam I would be cautious. Overall I would stay here again
Stayed 5 nights in Jan 2025

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, fun, entertaining, family safe.
Stayed 5 nights in Jan 2025

6/10 Okay

Carmen

Liked: Staff & service
Stayed 5 nights in Jan 2025

8/10 Good

Trisha, Syracuse

Travelled with group
Liked: Cleanliness, staff & service
Food was very disappointing
Stayed 7 nights in Dec 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a bit dated but it has everything you need. The food was average, except for the Asian restaurant, which was very good. Some of the wait staff seemed a bit unhappy about working there. The beach was wonderful, and the pools were well taken care of. We upgraded to premium, which really wasn't worth it, unless you have trouble walking as the rooms are closer to the beach and pools. The food in the premium lounge was cold and so was the staff. I would stay here again just wouldn't upgrade next time. I had a massage while there and the spa was small but very nice. Olga was very good and I felt relaxed after. Definitely recommend a massage if you have the time.
Stayed 7 nights in Jan 2025

6/10 Okay

Tamara

Liked: Staff & service
We did not like that we were told a price for an excursion and then when we showed up for the excursion we had to pay more money.
Stayed 5 nights in Jan 2025

6/10 Okay

Cecilia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Bien en general.

El hotel esta bien en general, pero para elmprecio por noche y see un hotel all-inclusive quedo muy bajo a mis expectativas. Todo tiene un cobro extra, hasta tienes que pagar por las luces para jugar tenis despues de meterse el sol. La comida en los restaurantes esta bien tiene buen sabor, pero necesitas estar en recepción a las 9:30am para hacer recervacion si quieres cenar en el restauran del tema de la noche, (porqué cambian de tema de comida cada dia) no es que tengan los 5 restaurantes disponibles todos los dias. Se suponia que podiamos tener equipo de snorkeling pero fuimos a preguntar varias veces y nos decian que no estaban disponibles, que el puerto estaba cerrado etc, pero habian otras personas RENTANDO el equipo y con ellas si super amables. Para las toallas de playa te dan tarjetas en recepcion cuando llegas una por persona, la tarjeta se intercambia por la toalla, al hacer check out deves regresar las tarjetas a recepcion, si las pierdes son $20 dolares por tarjeta, para sorpresa nos advirtieron que habia cocodrilos en las noches cercas de la playa, tambien habia medusas en el mar en la orilla de la playa y una le pico a uno de mis niños. Habia muchas personas con manchas grandes de picaduras de medusa. Las habitaciones estan pasables pero si se les nota la falta de mantenimiento. No hay servicio a la habitacion pero en el restaurante hay snacks de las 10pm a la 1am.
Stayed 2 nights in Jan 2025