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Sunscape Sabor Cozumel - All Inclusive

3.5 star property

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Photo gallery for Sunscape Sabor Cozumel - All Inclusive

Aerial view
Minibar, in-room safe, individually decorated, individually furnished
Deluxe Ocean Front Double | Minibar, in-room safe, individually decorated, individually furnished
Outdoor banquet area
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive

Explore the area

Map
Carretera Costera Sur Km 12.9, Cozumel, QROO, 77600
  • Paradise Beach
    ‪4 min walk‬
  • Mr. Sancho's Beach Club
    ‪13 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Family Suite (Virtual)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Family Suite (Virtual)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Tropical View Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Double

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beach Front Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Beach Front Double

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Ground Floor Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Ground Floor Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Ground Floor King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Ground Floor King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View King

View from room

Deluxe Tropical View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View King

  • Ocean view
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View Double

  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean Front Double

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1009)
The price is CHF 174
for 1 room
includes taxes & fees
2 Jun - 3 Jun
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

Sunscape Sabor Cozumel - All Inclusive

On private beach with outdoor pool, near Mr. Sancho's Beach Club
Catch some rays on Sunscape Sabor Cozumel - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Sunscape Sabor Cozumel - All Inclusive offers 128 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Cozumel property provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sunscape Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.
Our customers tell us that they can't get enough of the helpful staff at Sunscape Sabor Cozumel - All Inclusive. During your stay, you're just a quick walk from Paradise Beach. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with a poolside location, stop by Sunny Side Grill, one of the property's 2 restaurants and 2 bars/lounges
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to thalassotherapy, massages or facials at Sunscape Spa by Pevonia
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and complimentary bicycles
  • Just a 4-minute walk from Paradise Beach and 13 minutes on foot from Mr. Sancho's Beach Club
Sunscape Sabor Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunscape Sabor Cozumel - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a fitness centre, a garden and a terrace. Self parking is free. A complete renovation of Sunscape Sabor Cozumel - All Inclusive was completed in July 2021.

This 3.5-star Cozumel property is smoke free.

Sunny Side Grill – This family restaurant is located by the pool. Open 24 hours.
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Volleyball

Entertainment

On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Sunny Side Grill

Things to do

  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1996
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Sunscape
Cozumel Sunscape Sabor
Sabor All Inclusive Cozumel
Sabor Cozumel
Sabor Cozumel All Inclusive
Sabor Sunscape
Sunscape Sabor
Sunscape Sabor All Inclusive
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel All Inclusive
Sunscape Sabor Cozumel All Inclusive All-inclusive property
Sabor Cozumel Hotel Cozumel
Sunscape Sabor All Inclusive All-inclusive property

Sunscape Sabor Cozumel - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 693 reviews
Rating 8 - Good. 162 out of 693 reviews
Rating 6 - Okay. 132 out of 693 reviews
Rating 4 - Poor. 83 out of 693 reviews
Rating 2 - Terrible. 92 out of 693 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First let me say everyone was very friendly. After a long travel day we just wanted to get to our room but at check in we were told we had to speak with this other person....a sales person that kept on and on about touring and wanted to up sale us to the connecting resorts and would NOT take no for an answer until my husband starting getting ill. When got to the room it wasnt bad, but there was a horrible odor in the bathroom.. no biggie we would deal with it. Very nice view from walkout and was excited to be right next to a beach bar. 😁 only to find out the bar literly straight off of our patio was off limits. It belongs to Dreams. And all their guest were taking the chairs on "our side". The room air conditioner worked good but made a loud baning noise that made it impossible to sleep, even with a pillow over my head. I discussed with the front desk afyer night one and was told they would look into it.....nothing. The fridge was stocked when we got there. 2 cokes, 1 diet coke 4 beers, 2 orange sodas and water. We only drink coke and diet coke asked to switch them out or get more coke/diet coke, that was a no because it's only "stocked" on day 1. Not 1 of the ice machines on the property worked, you had to go to the bar to get ice. Our last day was our 40th wedding anniversary and we just wanted a quiet meal that night so I asked if to get a plate from one of the 2 restaurants to take to the room..answer.. no ma'am. Needless to say this was our 1st and last stay here.
Stayed 3 nights in Feb 2025

6/10 Okay

Mollie Jean

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Sunscape was run down. The mini fridge was rusted and gross. The beds need to be replaced. They hurt our backs. There was no room service. Only 2 restaurants and one night both had an hour plus wait. They wouldn’t allow us to take any food back to our room. I asked to move resorts. Paid $520 to move to secrets next door.
Stayed 7 nights in Feb 2025

6/10 Okay

Daniel

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Air conditioner just barely kept are room at 80 degrees and the toilet didn't flush without putting your hand in the back. The food well not good most of the time let us go back to secerts buffet i dont understand why they stopped
Stayed 10 nights in Feb 2025

4/10 Poor

SORIN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was veri poor maintened, no handle on the bathroom door, the room had some poor repairs, different kind of white on the walls, the chain lock was installed unproperly , the door could not be secured, I had a lizzard running on the ceiling one morning and even they sprayed with something they could not catch it, the very next morning it was on the wall, the bad was bad, the TV has only 5-6 programs and very, very small
Stayed 5 nights in Feb 2025

4/10 Poor

Valerie

Disliked: Staff & service
Stayed 5 nights in Oct 2024

4/10 Poor

Valerie

Disliked: Property conditions & facilities
My biggest issue with this resort is the food. No flavor, no selection, bland, repetitive and just not good at all. And no back up anything if you did not care for it. The only good thing I can say is the breakfast is ok. Make sure you fill up on that. Always a wait for any meal and wait staff is definitely not enough for the amount of people eating ever. Wait to order and then bring all courses out super fast. Portions are TINY!! Reyes and Antonio (morning waiters)were a ray of sunshine in this experience, and I enjoyed sitting in their section. My toilet screamed after flushing and was not fixed during stay lol, pretty annoying but worked. NOT ENOUGH CHAIRS BY POOL OR BEACH EVERY SINGLE DAY. If you don’t “claim a chair by 7 or so you are out of luck!! Beach was amazing so take your chances on everything else.
Stayed 5 nights in Feb 2025

6/10 Okay

Andrew, Centerton

Liked: Cleanliness, staff & service
There is very limited dining and the selection is very limited.
Stayed 4 nights in Jan 2025

10/10 Excellent

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Timothy, South Haven

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was dirty entire time . Food marginal at best. Not much for choices.Also cold food
Stayed 7 nights in Jan 2025

2/10 Terrible

Tammi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in a neglected building furthest from the lobby, 25. The exterior of the building was neglected, moldy and peeling paint. I am surprised the door entry worked as it was completely weathered. Inside smelled musty, there was mold, dirty floors, broken bedside lamp, no washcloths, conditioner. The mattress was hard as a rock. And the worse part was when I untucked the bed and found a dirty mattress full of holes. Disgusting and unacceptable!! No response from the front desk. My girlfriend’s room ac was leaking, an actual puddle on the floor. This is how the room was delivered to her and all they did was give her towels to clean it up herself!! She was in the same building down an unlit path behind the back and all the things lacking. Response to her was “this isn’t dreams we don’t have bath robes.” Horrible!! Do not stay here!! Hyatt should be ashamed!!! And it wasn’t cheap.
Stayed 1 night in Jan 2025

8/10 Good

Ryan

Liked: Staff & service
Stayed 7 nights in Jan 2025

2/10 Terrible

Colleen

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say nothing positive about this hotel. We booked a one night stay after a flight cancellation after staying in adjoining sister Hyatt property. This hotel was expensive and upon arrival into room the air conditioner unit had flooded the room. We had to clean up the mess ourselves. Bell staff just walked away. Room was in horrible condition. No hangars, no wash clothes, no bath mats, no hair dryer, no conditioner. Chipped paint everywhere, mold in room and walkway to room. No coffee maker. Speaking electric outlets, unplugged refrigerator. It is the motel 6 of all inclusive properties. Room is absolutely disgusting. Management must address our concerns and concessions must be offered as this property is beyond unacceptable.
Stayed 1 night in Jan 2025

6/10 Okay

Linda

Liked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Apryl J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locstion
Stayed 4 nights in Jan 2025

10/10 Excellent

Todd

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service
Stayed 4 nights in Jan 2025

4/10 Poor

William

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

4/10 Poor

William

Liked: Cleanliness, staff & service
Limited menu and the food wasn’t good

10/10 Excellent

Landon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heydey, Aaron, and the rest of the entertainment team were awesome. Heydey is one of our favorites! It was my son's 16th birthday and they made him feel special. This was our 5th time here and there have been many changes. One of my favorite things was eating breakfast at what is now Dreams, it was a bummer we could not eat there. This rule should be altered. Gotta give a shoutout to Rigo as well, he's one of our favorites, and a great bartender! Til next time, Hola!
Stayed 5 nights in Jan 2025

6/10 Okay

Tonya

Travelled with family
Liked: Cleanliness, staff & service
We have traveled to the Sunscape many times and it has always been fabulous. This time however, they have sold part of the resort to another resort and it limited the amenities. The food was not great. I have gluten and dairy allergies and there were not any options. We moved reaorts on the 2nd day
Stayed 4 nights in Jan 2025

2/10 Terrible

Chad Franklin, New Braunfels

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated and food options are very limited. Staff was very good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena vista hacia el mar
Stayed 2 nights in Jan 2025

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunscape Sabor not so good

The hotel is in poor condition needs a good cleaning and painting, food service area for buffet really not good should have a covered area so birds cant get at food. They need to buy Windex to clean all glass very dirty.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place .Very safe if you travel by urself
Stayed 6 nights in Dec 2024

4/10 Poor

eric james thomas

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was our 6th time to the Island and 3rd time at Sabor, unfortunately it has gone down hill drastically to the point that we had to report over a dozen issues. We will not stay at Sunscapes next trip, period. Hamlet Castillo was fantastic and the highlight of the property, saving our family vacation by upgrading us to Dreams for a few last days of the trip. (where we will stay next time)
Stayed 7 nights in Dec 2024

4/10 Poor

Konstantyn

Stayed 7 nights in Dec 2024