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Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Seasonal outdoor pool
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Comerica Center
    ‪13 min walk‬
  • Stonebriar Centre Mall
    ‪15 min walk‬
  • Ford Center at The Star
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

Hotel with free breakfast, near Ford Center at The Star
This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Frisco Legacy Park Area by IHG. During your stay, you'll be within walking distance of Ford Center at The Star. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Just a 2-minute drive from Ford Center at The Star and a few minutes from Stonebriar Centre Mall
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business centre and 3 meeting rooms are available. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Frisco Legacy Park Area by IHG. Free self parking is available.

This Frisco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 305 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 149 out of 1001 reviews
Rating 2 - Terrible. 177 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Toinette

Disliked: Cleanliness, property conditions & facilities, room comfort
Not up to code
Good morning, I checked in to your hotel 1/1/25 At night. I was assigned a room and someone was in that room. 1 hour after I originally checked in I was given another room. (The front staff both PM and AM are very friendly and helpful, it just took a long time to finally get to my second room. ) I got to my second room and noticed construction debris everywhere. The closet was leaning towards the bed, and when I woke up this morning there was a roach in the bathroom. I have flown for a major airline for 30 years and have never seen anything like this in all the hotels I have stayed in. These rooms should not be available until they meet code and ALL the construction debri is removed. I went down to the front desk this morning, (1/2/25) and the gentlemen offered another room. Although the room is better, not 💯, the box spring still had the plastic on it. These little things should have been addressed and someone approved the room for booking. Please Please ensure these rooms are clean and safe for future guests. I will not recommend this hotel to anyone.
Stayed 3 nights in Jan 2025

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Terrible Hotel
The room was disgusting. Everywhere you looked in the room, there was something dirty, broken, scuffed, or in need of replacement. This place screamed neglect and mismanagement. We asked them to provide soap for the bathroom and after 3 days they finally told us they didn't have any. Apparently the truck "didn't arrive." The manager apologized and said she might run to Costco to pick some up, but in the meantime she would give me some IHG points (which I haven't received). The lobby has been remodeled recently, and the room where they serve breakfast is nice, but 4th floor (the only floor I saw) was terrible. If IHG corporate were to go look at room 419 I think they would be incredibly embarrassed. I've stayed in a LOT of Holiday Inn Express's and this one was by far the worst I've seen. The HVAC unit in the window had a terrible time keeping temp, so it was always too hot or too cold. The maintenance guy didn't think I knew how to run the unit and discounted my request to have them fix it. When we showed up on the first day, there were sunflower seed shells on the nightstand. We ran out of toilet paper and had to get more at the front desk because the cleaners didn't see there wasn't any left.
Stayed 6 nights in Jan 2025

6/10 Okay

R L

Disliked: Room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Carla R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Brent

Stayed 1 night in Dec 2024

4/10 Poor

maribel

Travelled with family
Room looks like a handy man finished up the room- floors were dirty, baseboard from floor to wall had a piece of carpet that was stapled. It was loud and overall looked dirty.
Stayed 3 nights in Jan 2025

6/10 Okay

a, Burbank

Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Bing

Stayed 1 night in Dec 2024

2/10 Terrible

Rick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is not holiday quality. Under construction, not informed till check in. Nothing worked. Tv , heater breakfast. Manager Charlie was terrible. Frisco police had to be called.
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is undergoing renovation, which was not clearly stated when we booked the room. The first room was not clean. The second room was cleaner, but had no toilet paper, and was in a noiser area of the hotel. In the morning, we needed to hang out for a little, and our room was entered while we were at breakfast. I had hun the 'Not ready yet' sign on the door, but it was ignored. The breakfast was smaller than the typical IHP Express breakfast. There was no biscuits and gravy, and no instant oatmeal. But the cinnamon roll was moist, and my husband enjoyed it. The gym had mostly broken equipment. One treadmill didn't work, but thebother one did. I would never had stayed here if i had known it was being renovated. Hopefully it will be better once completed.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
No WiFi in the rooms, no phone to call the desk, receptionist couldn’t help with WiFi, they said they can change the room, but they didn’t. Breakfast attendees was not helpful hot breakfast was cold
Stayed 2 nights in Dec 2024

6/10 Okay

Mandi

Travelled with family
Liked: Staff & service, amenities
It under construction, and you can definitely tell. The hallways are dirty and there are construction workers everywhere you turn.
Stayed 1 night in Dec 2024

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our reservation was cancelled by the hotel the day of due to over booking. We had to scramble to find another hotel last minute.
Stayed 1 night in Dec 2024

6/10 Okay

Christy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Lonnie

Stayed 1 night in Nov 2024

8/10 Good

Kiwanis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Sana

Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel. I went there, and the hotel was under renovation I didn't expect that when I got there. The hotel is old, with dirty carpet in the rooms. I'm sure after they renovated it will be nicer.
Stayed 8 nights in Nov 2024

6/10 Okay

Samantha

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Crystal

Stayed 10 nights in Nov 2024

4/10 Poor

Barbaretta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t feel okay
Stayed 1 night in Nov 2024

10/10 Excellent

Caley

Stayed 2 nights in Oct 2024

4/10 Poor

Sunthar, wexford

Stayed 1 night in Oct 2024

4/10 Poor

SUSAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s being remodeled so hopefully it will be back to the brand. Room was dirty. Doors were left open to the outside parking lot and didn’t lock unless you took the time to force it. Front desk was unfriendly. When they finally checked me in, he said my room number and said breakfast times. There was no greetings from anyone working there. TV in room cut in and out, watched streaming on my laptop. Stay somewhere else if you can.
Stayed 2 nights in Nov 2024