2/10 Horrible
Godschild
Voyage en famille
27 sept. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property was nice however it was different than the usual check-in. You had to contact me owner in advance and they are owned by separate people. These particular people that I booked with were horrible at communicating and solving issues. Due to the storm I kind of overlooked some things. However when I tried to reach out to them they did not respond and I had to contact them several times just to get into my room. Overall the cleanliness of the room was wonderful. The problem is we will not able to use all of the amenities due to the power being out the stove was inoperable as well as the refrigerator did not have any power and we even try to plug it up where it was unplugged and still no power and again I reached out to the property owner and no response. There was a cooler in the room so I'm assuming this has been an ongoing issue so what we had to do was go get ice to keep the items that we had cool. When booking make sure you inspect the room thoroughly because you may not get what is listed when you book The room apartment condo or Villa. That was the only issue mainly that I had was we were not able to use the stove that we booked for as well as the refrigerator also we were not able to get any channels on the TV so basically we were just able to sleep and shower. Even if the owner couldn't solve the solution right then and there the communication is very poor. As far as what they offered when you booked on the website a lot of the amenities such as the pool and
Godschild
Séjour de 1 nuit en septembre 2024