The lock was not user friendly or intuitive, no instructions on how to use it. We had NO access to the television as one of the remote controls was missing. There were only 3 coffee cups in the whole condo, the single bed mattress was HORRIBLE, I truly thought I was sleeping on a box spring, the springs in the mattress were sticking me in the back. We had no way to access additional towels, paper towels, etc. The coffee maker was so disgusting we didn't use it. Unfortunately not the best experience.