Hyatt Place Des Moines/Downtown

3.0 star property

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Photo gallery for Hyatt Place Des Moines/Downtown

Exterior
Room, 1 King Bed, Corner (With Sofa bed, Specialty) | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Indoor pool
Free daily continental breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
418 6th Avenue, Des Moines, IA, 50309
  • Iowa Events Center
    ‪8 min walk‬
  • Wells Fargo Arena
    ‪9 min walk‬
  • Principal Park
    ‪13 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (With Sofa Bed, High Floor)

  • 33 sq m
  • Sleeps 6
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed (With Sofa bed)

  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (With Sofa Bed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Des Moines/Downtown

Pet-friendly hotel connected to the convention centre in Des Moines with free breakfast
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and a 24-hour front desk.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Des Moines/Downtown gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Ruan Center. Free WiFi in public areas, an indoor pool and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Des Moines Civic Center and Iowa Events Center
  • Dogs welcome for a fee
Hyatt Place Des Moines/Downtown offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. The business-friendly Hyatt Place Des Moines/Downtown also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

This 3-star Des Moines hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Hyatt Place Des Moines/Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 161 out of 1007 reviews
Rating 4 - Poor. 90 out of 1007 reviews
Rating 2 - Terrible. 73 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Trevor

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Depreciating value.

Staff was decent. This not being our first stay at the property, we expected the usual. However, the property has consistently gone down hill in comfort and condition. King room mattress was worse than the mattress on the sofa bed. Shower door and bathroom tile condition poor.
Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall it was a good experience but we found a big pinkish/red stain on the sheets when we went to bed and the glass shower door wouldn’t stay shut so water went everywhere. The staff was very nice and the breakfast was great.
Stayed 2 nights in Feb 2025

8/10 Good

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have like a wheel chair or a ride of some sort to the state games
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Nights Stay

It was absolutely perfect, from the moment we were greeted by the person at the front desk to last moment we were saying good bye. We were only staying one night and didn't know what to expect but the price was right and the access to the Skywalk were the reasons we chose Hyatt Place. Now we are staying there again because of everything else. The room was large and clean. The bed was very comfortable, and the free breakfast was spot on. Great job and thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good accept we didn’t have hardly any hot water, it was barely like warm.
Stayed 2 nights in Feb 2025

4/10 Poor

Amber

Stayed 2 nights in Feb 2025

2/10 Terrible

Jalisa

Disliked: Cleanliness, property conditions & facilities
There was NO hot water either day that we stayed l, and the morning help at the the hotel did not care and were very rude!
Stayed 2 nights in Feb 2025

4/10 Poor

Shantel

Travelled with family
Disliked: Room comfort
Room was warm/hot, it would not cool down. It caused so much condensation on windows and ledge. Only 1 elevator worked so we had to wait 10min each time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Starliene

Travelled with family
Disliked: Cleanliness
#1. There was a dirty wet towel laying behind the bathroom door #2. There were crumbs on the table between the two beds. #3. There was a wet glass ring on the table between the beds. #4. There was a wet used coffee pod inside the coffee maker.
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very busy weekend for the hotel but they did great! Very friendly and even made it possible to check in early!
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, clean, and updated. Staff is courteous and and helpful.
Stayed 1 night in Feb 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Mike

Disliked: Staff & service
Wasnt allowed to check in for over 45 minutes. Left, still charged for room. Dont stay here. Plenty of much better alternatives.
Stayed 2 nights in Feb 2025

8/10 Good

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service
Nicest front desk people. Helpful and friendly. Room decor was pretty dated and the furniture worn.
Stayed 1 night in Feb 2025

6/10 Okay

Edward

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

OK for a quick trip

The staff at front desk were good; courteous and informative. Room OK, but unimpressed with bathroom. Lighting was dim, adjustable showerhead didn't work well at all, and the shower door didn't close properly. And the price I was told I'd have to pay to park in the garage across the street was insane for downtown Des Moines on a nothing weekend. It was more like what I'd expect for San Francisco or Chicago. Breakfast was OK, pretty standard for selection and quality among this level of hotel. Otherwise, pretty average.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick over night

Hotel was good parking for $30 not so much.
Stayed 1 night in Jan 2025