Chile Historische Hotels

"I’m quite disappointed with this hotel. I know the quality of Novotel chain and specifically this one needs an overhaul. From 3 lifts, only one worked. Toilet always full of water after a short shower, the AC making loud noise. Breakfast restaurant with loud background music, staff not in the mood. On the other hand, the maids however were always very nice and preoccupied for delivering a very clean room. Location is good, 10 minutes from the subway station. My whole experience was not really the best one, unfortunately. "