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Sonesta Simply Suites Detroit Troy

2.0 star property

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Photo gallery for Sonesta Simply Suites Detroit Troy

Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
2550 Troy Center Dr, Troy, MI, 48084
  • Somerset Collection
    ‪3 min drive‬
  • Royal Oak Music Theatre
    ‪11 min drive‬
  • Detroit Zoo
    ‪12 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 33.1 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed (Studio)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 33.1 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Wingate by Wyndham Troy

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (532)
The price is CHF 70
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Wingate by Wyndham Troy

About this property

Sonesta Simply Suites Detroit Troy

Hotel in Troy with health club and 24-hour business centre
Along with a health club, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Sonesta Simply Suites Detroit Troy offers 118 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Troy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Detroit Troy. During your stay, you'll be within walking distance of Somerset Collection. You'll find features such as free WiFi in public areas, plus a gym and a 24-hour business centre. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from The Detroit Shoppe and a few minutes from Somerset Collection
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. There's an onsite 24-hour business centre. A health club, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Simply Suites Detroit Troy. Parking is available for a fee.

This Troy hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Detroit-Troy
Candlewood Suites Hotel Detroit-Troy
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Candlewood Suites Detroit-Troy Hotel
Sonesta Suites Detroit Troy
Candlewood Suites Detroit Troy
Sonesta Simply Suites Detroit Troy Troy
Sonesta Simply Suites Detroit Troy Hotel
Sonesta Simply Suites Detroit Troy Hotel Troy

Sonesta Simply Suites Detroit Troy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my troy trip
great stay. convenient location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Garnet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite stay nobody bugging you.
Stayed 7 nights in Dec 2024

10/10 Excellent

daniel

Stayed 1 night in Nov 2024

6/10 Okay

Lance

Liked: Staff & service, amenities
Disliked: Cleanliness
In regards to my room, I turned down the sheets and found what appeared to be blood stains on bottom sheet. Reported to front deck and I was addressed. Found food in cupboard from previous lodger. These are quality control issues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money
Stayed 2 nights in Nov 2024

6/10 Okay

Chris, Oakville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is over rated. At best I would rate it a 4 out if 10. The reception desk is run down. We had 2 use a phone to have an attendant assist us. While he was helpful he didnt look professional nor did the lady that checked us in later in the day. The building smelled of smoke and room was stale and a bit run down. The appliances were very dated. And the patons in the building sketchy. Based on the price should have known that you get what you pay for.
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was just a dirty, smelly, all around poor experience. They pride themselves in being “smoke free” but smoke lingered in the halls and we found several cigarettes in our not-so-clean room. We couldn’t wait to leave and we have no plans of ever returning.
Stayed 2 nights in Nov 2024

6/10 Okay

Terrance

Business traveller
The elevator had an Oder but overall the property was good for purpose of the trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

INDUE

Liked: Cleanliness
Stayed 4 nights in Nov 2024

6/10 Okay

ROANNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and clean. It's close by a lot of restaurants and shopping centers
Stayed 1 night in Nov 2024

8/10 Good

van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Frank

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in September for two nights. The staff gave us a room next to the equipment room and said that it was because the hotel was fully-booked. The room has a smell and the ventilation fan in shower did not work. It was late and we went to shower and sleep right away. The next morning I woke up for a jog around the hotel and realized the hotel parking lot is actually quite empty. What horrified me further is that my kid woke up with a serious insect bite on face, I asked for a room switch immediately and was granted one and the staff said someone had cancelled but I know it is not true due to the nearly empty parking lot. The new room is only slightly better than the old room and I discovered two spiders in the restroom. The ventilation fan doesn’t appear to be working either. I also found two bed bug bites on my left arm so I confronted the desk worker but they laughed at us for complaining about the bites and the assistant manager Cailey wanted to kick us out in the rainy afternoon for complaining about their lack of respect towards their customers. Her gangster attitude surprised me and prompt me this review. So this property has a serious pest control problem and it appears to be manages by people who is disrepectful and doesn’t care for their customers’ health and well-being. A few months after this episode and my child is still recovering from the cellulitis caused by the bite on face. I am regretful for booking this hotel for my family.
Stayed 2 nights in Sep 2024

8/10 Good

Seunghan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aware that you’re going to be charged for parking $5.
Stayed 1 night in Oct 2024

4/10 Poor

PRELJA

The refrigerator was making noise every time it came on the heating cooling system too noisy
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed a night for a business trip. The kitchenette was a nice feature. Front desk staff was very friendly and the room was well kept.
Stayed 1 night in Nov 2024

10/10 Excellent

Seunghan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Seunghan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, quiet, huge desk good for business travelers and many other appliances. Highly recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Horrible experience. Dirty, did not look like the pics, outdated, and did not have WiFi.
Stayed 2 nights in Nov 2024

6/10 Okay

Purina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room wasn’t thoroughly clean. Hallways had a smell. Old carpet in hallways. Parking was horrible
Stayed 1 night in Nov 2024

2/10 Terrible

Emme

Disliked: Cleanliness, property conditions & facilities
People smoking marijuana in the parking lot upon arrival. Room smelled like smoke.
Stayed 1 night in Nov 2024

10/10 Excellent

davyd

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024