Our pre-stay interaction was ok after the shock of the owner not seeming to be aware of our reservation. But was kind enough to let us pay for an early arrival.What we found when we arrived: Snowy, wet day and not mats in front of the door...track snow/slush into the house. Barely any heat in the main living area...registers warm, but not blowing heat. Shower with no pressure. No hair dryer. Washer and dryer not working. This property was not prepared for a stay. But the view is tremendous. Recommend: Floor mats, hair dryer, dishes/cutlery for more than 4, better heat, working appliances, side tables in living area with lamps.