Checked in on a Saturday, called the office to confirm some payment confusion 2x and did not receive a call back although everything ended up fine. The house was as described and worked well for us. Older home with some updates. Being an older home windows were hard to open, front door knob fell off (we just put back on), ceiling fans were noisy and looked/sounded like they were going to fall down when running. Overall was a great place to stay and we had everything we needed.