See all properties

Al Messila, a Luxury Collection Resort & Spa, Doha

5.0 star property

Choose dates to view prices

Photo gallery for Al Messila, a Luxury Collection Resort & Spa, Doha

4 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas
Interior detail
Deluxe Room, 2 Single Beds, Non Smoking, Balcony | Pillow-top beds, minibar, in-room safe, desk
Sauna, steam room, Turkish bath/hammam, body treatments, body wraps
Breakfast served, local and international cuisine, al fresco dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
Um Al Saneem Street, Street Number 970, Zone 36, Doha, Ad Dawhah
  • City Centre Shopping Mall
    ‪7 min drive‬
  • Souq Waqif Art Gallery
    ‪8 min drive‬
  • Villagio Mall
    ‪12 min drive‬
  • Doha (DOH-Hamad Intl.)
    ‪21 min drive‬

Room options

View all photos for Villa, 4 Bedrooms, Non Smoking, Private Pool

Pillow-top beds, minibar, in-room safe, desk

Villa, 4 Bedrooms, Non Smoking, Private Pool

  • 390 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Balcony

Deluxe Room, 2 Single Beds, Non Smoking, Balcony | Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking, Balcony

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Private Pool

Villa, 3 Bedrooms, Non Smoking, Private Pool | Pool | 4 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas

Villa, 3 Bedrooms, Non Smoking, Private Pool

  • 344 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Grand Room, 1 King Bed, Non Smoking, Pool View (Balcony) | Pillow-top beds, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Balcony

Deluxe Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Deluxe Suite, 1 Bedroom, Non Smoking, Balcony

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Private Pool

Pillow-top beds, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking, Private Pool

  • 136 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony) | Pool | 4 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Balcony

Grand Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Grand Suite, 1 Bedroom, Non Smoking, Balcony

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Villa, 2 Bedrooms, Non Smoking

  • 183 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Pool View (Balcony)

Signature Suite, 1 Bedroom, Non Smoking, Pool View (Balcony) | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Signature Suite, 1 Bedroom, Non Smoking, Pool View (Balcony)

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking

  • 136 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms, Non Smoking, Pool View (Balcony)

Royal Suite, 2 Bedrooms, Non Smoking, Pool View (Balcony) | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Royal Suite, 2 Bedrooms, Non Smoking, Pool View (Balcony)

  • Sleeps 6
  • 2 Double Beds

Similar properties

2 bars/lounges, poolside bar

InterContinental Doha Beach & Spa by IHG

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (792)
The price is CHF 354
for 1 room
includes taxes & fees
8 Apr - 9 Apr
InterContinental Doha Beach & Spa by IHG

About this property

Al Messila, a Luxury Collection Resort & Spa, Doha

Luxury hotel with 4 indoor pools and 5 hot tubs
4 indoor pools, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
Al Messila, a Luxury Collection Resort & Spa, Doha offers 152 air-conditioned accommodations with iPod docking stations and minibars. Beds feature pillowtop mattresses. 55-inch LED televisions come with digital channels. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

4 indoor swimming pools and 5 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Al Messila Ladies-Only Wellness Retreat has 26 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Al Messila, a Luxury Collection Resort & Spa, Doha. During your stay, you'll be close to Aspire Tower. You'll find features such as free WiFi in public areas and free valet parking, plus 4 indoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Deli Kitchen, a delicatessen that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor and 4 indoor pools or soak in the 5 hot tubs
  • Treat yourself to massages, body treatments or manicures and pedicures at Al Messila Ladies-Only Wellness Retreat
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • 7 minutes by car from Doha Corniche and 7 minutes from City Centre Shopping Mall
  • Airport shuttle service available for a fee
Al Messila, a Luxury Collection Resort & Spa, Doha offers its guests a full-service spa, 4 indoor swimming pools, and 5 hot tubs along with an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Al Messila, a Luxury Collection Resort & Spa, Doha. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Doha hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Deli Kitchen – This delicatessen specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Wa'ha – This restaurant is located by the pool and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: QAR 99 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Deli Kitchen
  • Wa'ha

Things to do

  • 24-hour gym
  • 4 indoor pools
  • 5 hot tubs
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 4 indoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 26 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lift (74 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for QAR 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately QAR 99 per person
  • Airport shuttle fee: QAR 350 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: QAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Al Messila, a Luxury Collection Resort & Spa, Doha offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Messila Luxury Collection Resort
Messila Luxury Collection
Hotel Al Messila, a Luxury Collection Resort & Spa, Doha Doha
Doha Al Messila, a Luxury Collection Resort & Spa, Doha Hotel
Hotel Al Messila, a Luxury Collection Resort & Spa, Doha
Al Messila, a Luxury Collection Resort & Spa, Doha Doha
Al Messila Luxury Collection Resort Doha
Al Messila Luxury Collection Doha
Messila Luxury Collection
Al Messila, a Luxury Collection Resort & Spa, Doha Doha
Al Messila, a Luxury Collection Resort & Spa, Doha Hotel
Al Messila, a Luxury Collection Resort & Spa, Doha Hotel Doha

Al Messila, a Luxury Collection Resort & Spa, Doha Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 97 reviews
Rating 8 - Good. 9 out of 97 reviews
Rating 6 - Okay. 3 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 4 out of 97 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agatha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
love it
Stayed 3 nights in Nov 2024

10/10 Excellent

Joyce

Stayed 4 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel. Staff are lovely
Stayed 4 nights in Nov 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Al Messila and didn't want to return home. The staff are top notch, pool and the views are beautiful. I will definitely be back with my friends and family.
Stayed 6 nights in Nov 2024

10/10 Excellent

Suhayl Mazher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super clean and friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Gurpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Shabnum

Stayed 5 nights in Sep 2024

10/10 Excellent

SHEIKH NAYIM YOUSUF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Babar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel & resort, the staff are amazing always on hand to help, stayed in the villa & they were amazing. the front porter i think rehmat or mahmet appologies i cant recall his name was always on hand, even went out of his way to show me the local mosque & pray on friday
Stayed 4 nights in Oct 2024

6/10 Okay

usman

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Abasang, Williamstown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, the property was so neat and beautiful
Stayed 6 nights in Oct 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and welcoming. always smiling, hotel was very clean location was very convenient
Stayed 6 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Almost every member of staff went out of their way to be helpful and provide the best possible service
Stayed 3 nights in Oct 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of staying at Al Messila, a Luxury Collection Resort & Spa, and it was truly an unforgettable experience. From the moment we arrived, we were captivated by the hotel’s stunning beauty and luxurious ambiance. This resort has undoubtedly set a new standard for our travel experiences. The facilities were exceptional. The pools, gardens, and spa areas were designed with meticulous attention to detail, creating a serene and relaxing environment. While I was a bit disappointed that the indoor pool had a policy against babies, the overall experience was still nothing short of amazing. What truly made our stay special was the staff. They were incredibly friendly, attentive, and genuinely cared about our comfort. We felt welcomed and valued throughout our entire stay, which is often hard to find in luxury resorts. They went above and beyond to ensure that our first holiday as a family, especially in celebration of my husband’s birthday, was memorable. Every aspect of our visit exceeded our expectations, making it a perfect getaway. Al Messila is more than just a hotel; it's a luxurious escape that caters to every need. We can’t wait to return!
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort and exceptional service
Stayed 5 nights in Sep 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually forget to leave reviews, but our experience at the Al Messila resort was nothing short of perfect. My husband and I spent a week there, and it’s one of the best resorts we’ve ever experienced. From the front desk, dining, room service, spa, and pool service, everything was top class. One thing that really stood out was the excellent customer service. The staff were all extremely friendly, welcoming, and helpful, always ready to provide assistance whenever needed. We would be remiss not to mention a few brilliant people who really made our experience extra special. Rhannel, the guest relations supervisor, welcomed us warmly when we first arrived at the resort and provided clear details of all the amenities and services of the resort, and even took the time to give us recommendations of where to visit in Doha. We are very thankful for the kindness and attention she showed us from the very beginning to the last few minutes of our stay. Antika, Mamun, Suman, Abdul, and Pranto from the housekeeping and room service teams were always friendly, helpful, and diligent in their work. A special thanks to Antika and Suman for their careful attention to our room, keeping it clean and crisp. Every night, slipping into the crisp, fresh sheets was just delightful. Thank you to them for their sweet little gift. To Mamun and Abdul, who surprised us with a beautiful floral decoration on our last night, we are deeply grateful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Khawaja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time! Staff were amazing! Special shout out to Emon who really made our anniversary special and put in so much effort! Really appreciate it! Also amazing service by Terry in Parisa restaurant. This is the best food in the hotel for dinner options. One thing that can be improved are the signs in the hotel. Maybe just ask people around where things are rather than follow the signs. But otherwise loved the outdoor pool! Thank you for making our trip special!
Stayed 4 nights in Sep 2024

10/10 Excellent

Ann-Marie Deen

Liked: Cleanliness
Stayed 9 nights in Sep 2024

2/10 Terrible

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! Excellent Staff!
Stayed 6 nights in Jul 2024

10/10 Excellent

Farhad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, amazing staff! Felt really welcomed by all the foreign workers! Didn't feel any love from the Qatari locals however. But the resort and staff go above and beyond in making sure you're happy! The restaurant staff, pool boys, life guards, cleaners, are good people! Everyone who wasn't a Qatari was amazing! Just seems like the Qataris only like to look at their own people! You don't even get a smile from their people! Very strange! Probably won't return on the basis of that but overall a beautiful resort and country!
Stayed 6 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Mahiyat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning and it is one of the best I've ever stayed in. Bonita at reception provided a good service. The restaurants in this resort provide outstanding service with politeness and a smile. At the deli restaurant, Suvro, Neeraj, Presila, Ishak and Sasam are fantastic at that they do. At Parisa, Saloni, Terry and the rest of the team there are so friendly and cheerful. Food was also delicious there. The ladies only spa is amazing and clean with great facilities. A Nepali lady showed me around and a Turkish lady gave me a great massage but unfortunately I didn't get their names. The outside swimming pool is clean and warm. The staff at this resort make an effort to build a relationship with their guests and are willing to go the extra mile. All staff are bilingual and work hard in what they do. Mehtab, Waqas, Roshan and Isaac in the Valet team are brilliant with their service. There was a small misunderstanding regarding "extra charges" but this was soon rectified however one of the staff there was a bit rude towards my husband but then did apologise. Overall, a beautiful resort with a lovely atmosphere. I would definitely come again and I hope I do very soon ❤️
Stayed 7 nights in May 2024