"First time to Doha. Checkin was delayed as I arrived @10.00 a.m. and hadn't advised of my Hilton Honors membership beforehand. Got to my room @ 11.30 ... " Plus
11 avr. 2023 par Wael
Dear Valerie,Thanks for the awesome feedback! It's fantastic that you had a great week at Hilton Doha and enjoyed our great service.Our staff takes pride in providing excellent service, and we're glad they made your stay special. Looking forward to welcoming you back next time! Thanks for choosing us!Regards,Wael MaatoukGeneral Manager
4 août 2024 par Wael
Dear Melanie, We're sorry to hear that the pool closure and the food didn’t meet your expectations. We appreciate your feedback on both the selection and quality, and we’ll use it to make improvements. Thanks for letting us know, your input is valuable to us.
27 mars 2024 par Wael
Dear Mika,Thanks for your 4-star rating and we are committed to continually improving our services. If you have any suggestions or feedback to help us reach a 5-star experience next time, please share them with us.
28 janv. 2024 par Wael
That's wonderful to hear, Markku.Glad you enjoyed your stay! We look forward to your next visit! See you soon!
27 déc. 2023 par Wael
Hi Patrick,Thanks for the lovely 5* rating! Glad you enjoyed your experience. Looking forward to your next visit!
1 mars 2023 par Wael Maatouk
Dear Kwang,Thank you for taking the time to share your feedback during your stay.I am sorry about numerous shortfalls you have mentioned. I have shared your feedback with our teams who will review and take appropriate actions.On behalf of our entire team at Hilton Doha, we thank you for your business and we will continue to look forward to another opportunity of exceeding your expectations.Regards,Wael MaatoukGeneral Manager
16 févr. 2023 par Lily Purohit
Dear Valued Guest Greetings from Hilton Doha, Please allow me to thank you for your feedback and review; we are glad to have you a loyal customer with us. We look forward to welcoming you back to our hotel in the not too distant future.Regards, Lily Purohit Guest Relations Manager
16 févr. 2023 par Lily Purohit
Dear Valued Guest Greetings from Hilton Doha, Please allow me to thank you for your feedback and review; we are glad to have you a loyal customer with us. We look forward to welcoming you back to our hotel in the not too distant future.Regards, Lily Purohit Guest Relations Manager
17 nov. 2019 par Roshna
Thank you for taking a moment to share your experience and provide us with a critical appraisal of your recent stay in Hilton Doha. We are not so happy to read that there was a problem with your room during your visit with us but we do want to thank you for taking the time to give us your feedback. We wish to apologize that we did not entirely meet your expectation and assure you that we will make the necessary corrections and fix the issues you have highlighted. We do hope to welcoming you back to Hilton Doha in the not too distant future. Once again thank you for choosing Hilton for your recent stay in Doha.
23 nov. 2018 par Heni
Lieber Andre, Grüße aus dem Hilton Doha! Vielen Dank, dass Sie sich für ein Hilton Doha Hotel als bevorzugtes Hotel in Doha entschieden haben Wir freuen uns, dass Sie einen angenehmen Moment bei uns hatten. Wir entschuldigen uns für die Unannehmlichkeiten in Bezug auf unsere Internetverbindung. Wir garantieren Ihnen, dass wir weiterhin einen exzellenten Service bieten, wie es unsere Marke Hilton verspricht. Wir hoffen, Sie bald im Hilton Doha begrüßen zu dürfen. Mit freundlichen Grüßen Heni Rohaeni Guest Service Supervisor