Atlantis, The Palm

5.0 star property

Choose dates to view prices

Photo gallery for Atlantis, The Palm

Front of property – evening/night
Private beach, free beach cabanas, sun-loungers, beach umbrellas
3 bars/lounges, swim-up bar, poolside bar
Water park
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available

Explore the area

Map
Crescent Road, The Palm, Dubai
  • Aquaventure
    ‪6 min walk‬
  • Nakheel Mall
    ‪6 min drive‬
  • Marina Beach
    ‪14 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪35 min drive‬

Room options

Imperial Club Queen Room - Ocean View

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Imperial Club Queen Room - Palm View

  • Partial sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Imperial Club King Room - Ocean View

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial | NYE | Palm View)

  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Imperial | NYE)

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial | NYE | Palm View)

  • Partial sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Mandatory Gala Dinner)

  • Partial sea view
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms

  • Partial sea view
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Imperial | NYE)

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Imperial Club King Room - Palm View

  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

2 Bedroom Skyline Suite - Full board and Extraordinary Inclusions

  • Sea view
  • 101 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

2 Bedroom Regal Suite - Full board and Extraordinary Inclusions

  • 211 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

2 Bedroom Terrace Suite - Full board and Extraordinary Inclusions

  • 148 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Skyline Suite - Full board and Extraordinary Inclusions

  • 101 sq m
  • Sleeps 4
  • 1 King Bed

2 Bedroom Family Club Room - Full board and Extraordinary Inclusions

  • Ocean view
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

2 Bedroom Family Room - Full board and Extraordinary Inclusions

  • Ocean view
  • 86 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Ocean King Room - Full board and Extraordinary Inclusions

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Palm King Room - Full board and Extraordinary Inclusions

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Bedroom Family Club Room

  • Ocean view
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Ocean Queen Room - Full board and Extraordinary Inclusions

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club - Mandatory Gala Dinner)

  • Ocean view
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Palm Queen Room - Full board and Extraordinary Inclusions

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Regal Suite - Full board and Extraordinary Inclusions

  • Partial sea view
  • 164 sq m
  • Sleeps 4
  • 1 King Bed

Terrace Suite - Full board and Extraordinary Inclusions

  • Partial ocean view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed

Palm Queen Room

  • Beach view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Ocean Queen Room

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • Partial sea view
  • 220 sq m
  • Sleeps 4
  • 1 King Bed

Underwater Suite

  • Partial sea view
  • 165 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Neptune Underwater)

  • Lagoon view
  • 165 sq m
  • Sleeps 4
  • 1 King Bed

Palm King Room

  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Ocean King Room

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Grand Atlantis Suite

  • Sea view
  • 429 sq m
  • Sleeps 6
  • 2 King Beds

Skyline Suite

  • Partial sea view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed

2 Bedroom Terrace Suite

  • Partial sea view
  • 141 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

2 Bedroom Regal Suite

  • Partial sea view
  • 211 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

2 Bedroom Skyline Suite

  • Partial sea view
  • 148 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Imperial King Ocean Room - Full board and Extraordinary Inclusions

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Imperial King Palm Room - Full board and Extraordinary Inclusions

  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Queen Room Ocean - Full board and Extraordinary Inclusions

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Imperial Queen Room Palm - Full board and Extraordinary Inclusions

  • Partial sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Terrace (Mandatory Gala Dinner)

  • Beach view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Regal Mandatory Gala Dinner)

  • Beach view
  • 164 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)

  • Beach view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)

  • Partial sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • Partial sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)

  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Skyline Suite (Mandatory Gala Dinner)

  • Beach view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)

  • Beach view
  • 148 sq m
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)

  • Beach view
  • 211 sq m
  • Sleeps 6
  • 2 King Beds

Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)

  • Beach view
  • 148 sq m
  • Sleeps 6
  • 2 King Beds

Suite, Terrace

  • Beach view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed

Regal Suite

  • Beach view
  • 164 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Atlantis, The Palm

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, 3 outdoor tennis courts, a health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Atlantis, The Palm. During your stay, you're just a quick walk from Aquaventure. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 20 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, facials or hydrotherapy at Shuiqi
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 5-minute walk from Aquaventure and 7 minutes by car from Nakheel Mall
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atlantis, The Palm, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 20 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Atlantis, The Palm has 20 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 797 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1350
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: AED 797 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Atlantis, The Palm offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1183 out of 1423 reviews
Rating 8 - Good. 130 out of 1423 reviews
Rating 6 - Okay. 47 out of 1423 reviews
Rating 4 - Poor. 23 out of 1423 reviews
Rating 2 - Terrible. 40 out of 1423 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Stayed 1 night in Feb 2025

10/10 Excellent

Adedamola Ifeoluwa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Sadif

Liked: Cleanliness, staff & service, property conditions & facilities
Mohammed Mahbub was great, attentive to our needs and provided a high level of cleanliness and attention to detail for our rooms
Stayed 6 nights in Feb 2025

10/10 Excellent

Joanne R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our experience at the atlantis, we wull be back again
Stayed 5 nights in Feb 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Stuart

Stayed 7 nights in Feb 2025

8/10 Good

Jermine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vladimirs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Josephine Angela

Stayed 7 nights in Feb 2025

10/10 Excellent

Paul Sean Mc

Stayed 6 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing stay

The mix-up with the room, the billing errors ( taking hours to queue and argue with staff to remove ) , and losing our entire first day due to being given the wrong room ( told to come back for keys to find out when then had to wait around until 4 30, sat in room waiting , no one showed, worked whole first day around that ) completely ruined our experience. On top of that, the staff’s refusal to waive the first night’s charge was unacceptable, we got a small amount towards a dinner. We won’t be returning – far too expensive for such mistakes.
Stayed 8 nights in Feb 2025

10/10 Excellent

Young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with excellent staff when paid as a package. But encounter different experiences and higher price for additional private tour at Concierge. Disappointed by lack of knowledgeable tour guide. Felt ripped off for lack of quality control.
Stayed 4 nights in Feb 2025

10/10 Excellent

May

Stayed 4 nights in Feb 2025

10/10 Excellent

Peyara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and our stay exceeded our expectations! There was so much to do to keep us entertained and what stood out the most was the friendliness of all the staff and how attentive they were. From the restaurant staff to house keeping - they recognised us, remembered us, knew what we liked and what we needed and made sure we had everything we needed without even asking sometimes. This hotel was perfect for my family and can’t fault anything! Would love to go back one day!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lilliam

Liked: Cleanliness, staff & service, property conditions & facilities
it is an amazing place to stay, just exceptional. Amazing food, amazing customer services, shopping... etc.. all over the top! But it is not a quiet place. They have thousands of rooms. The hotel is very busy. My most memorable experience... bottomless mimosas during brunch (mimosas with Moet Chandon!).. love, love, love, love.....
Stayed 1 night in Jan 2025

8/10 Good

Cengizhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent, polite and very friendly. They work very hard and are an asset to the hotel. The quality of the hotel is unmatched, plenty to do if not on the expensive side. You're really paying a premium for the location and ambience and if your comfortable with that then it's a 5 star, if not then you'll find yourself looking outside of the resort for entertainment sooner than later as the glamour of the hotel does wear off after a while. It's an experience though and if you got deep pockets I think worth it, but is it a repeat? Probably not.
Stayed 5 nights in Feb 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and water park.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
security check was too strick and i had to come down to struggle with my baggage. lobby was too crowded and l felt there was not enough staffs. one of snack bundles was missing and I had to call to check and report that one was missing. I did not wanted to be charged for what I did not consumed. I booked two exact same rooms, and we were able to find this out.
Stayed 1 night in Feb 2025

10/10 Excellent

Bertha Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful it has everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Joao Vitor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent!!
Stayed 8 nights in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joyce

Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025