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Sierra Resort powered by Cocotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sierra Resort powered by Cocotel

On the beach, snorkelling
View from room
Interior
Exterior
Executive Suite | In-room safe, individually decorated, individually furnished, desk

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Lipayo, Dauin, Negros Oriental, 6217
  • Dauin Church
    2 min drive
  • Robinsons Dumaguete Shopping Center
    12 min drive
  • Rizal Boulevard
    13 min drive
  • Dumaguete (DGT)
    42 min drive

Room options

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed OR 2 Double Beds

View all photos for Executive Suite

Executive Suite | In-room safe, individually decorated, individually furnished, desk

Executive Suite

  • 8.36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Room

In-room safe, individually decorated, individually furnished, desk

Family Room

  • Sleeps 12
  • 6 Single Beds and 1 Double Bed

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Executive Suite

In-room safe, individually decorated, individually furnished, desk

Executive Suite

  • Sleeps 5
  • 2 Single Beds and 1 King Bed

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About this property

Sierra Resort powered by Cocotel

Beachfront hotel with 2 outdoor pools and restaurant
2 outdoor pools, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and a children's pool. Housekeeping is available on request.
Sierra Resort powered by Cocotel offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sierra Resort powered by Cocotel, you'll be within walking distance of Dauin Church. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine and ocean views while dining at Santiago
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Dauin Church and 12 minutes from Robinsons Dumaguete Shopping Center
  • Airport shuttle service available for a fee
Sierra Resort powered by Cocotel offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sierra Resort powered by Cocotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Dauin hotel.

Santiago – Overlooking the ocean, this restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Santiago

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Satellite channels

Food and drink

  • In-room dining only
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon
Late check-out fee: PHP 250

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sierra Resort powered by Cocotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 950 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: PHP 100 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1500 per vehicle (one-way, maximum occupancy 8)
  • Late check-out fee: PHP 250
  • Rollaway bed fee: PHP 950 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Sierra Resort powered by Cocotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Sierra Resort Dauin
Sierra Dauin
Sierra Resort Dauin/Dumaguete City
Sierra Resort
Sierra Powered By Cocotel
Sierra Resort powered by Cocotel Hotel
Sierra Resort powered by Cocotel Dauin
Sierra Resort powered by Cocotel Hotel Dauin

Sierra Resort powered by Cocotel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant 4 night stay at the Sierra Resort.
Stayed 4 nights in Apr 2024

8/10 Good

Randolph, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great. All outlets 2 prong. No room safes.
Stayed 3 nights in May 2024

10/10 Excellent

Kendell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly workers, food was very good but limited. Wi-Fi wasn’t good in the room but good down stairs.
Stayed 14 nights in Mar 2024

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay as a dive resort. The in room safe, was not attached to anything, anyone could just walk out with the safe. The staff was very friendly the dive shop critter republic was the reason for my stay. Many of the people who stay here, come just for the diving with Justin the owner of critter Republic dive shop. The owners of Sierra resort should recognize this. He is making them lots of money.
Stayed 7 nights in Feb 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite, clean, dated, so-so food.
very quiet and clean, yet still a convenient distance from Dumaguete. smaller with only about 50 rooms so not crowded yet well attended by very courteous staff. small beachfront area. Blacksand beach somewhat rocky. complementary breakfast is good but lunch and dinner offerings not very good. Meat was generally tough whether chicken beef or pork. Many menu items we’re not even available when requested, including fish entrées and shakes. Much of the staff has a poor understanding of English so communication can be a bit difficult. however, the management was extremely helpful sharing surrounding destinations to visit and quick to get transportation arranged. Myself and another tenant had toilet flushing problems. I had to be relocated to a different room because the toilet was not functioning. The other tenant said he had to keep calling them when the toilet would not flush because the problem was not solved. The resort is a little over 30 years old so has a late 80s Spanish Asian type of decor. well-maintained but shows a bit of age. very nice pool and central outdoor lounging area, but not in an ocean view area.
Stayed 7 nights in Mar 2023

8/10 Good

MICHAEL C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast buffet needs help

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

DANIEL

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Peaceful setting, confortable, good service. Rooms are old and restaurant menu is limited.
Stayed 5 nights in Dec 2018

6/10 Okay

Lyndon

Liked: Cleanliness, staff & service, room comfort
Just nice!
Forget the food!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Food is simply terrible. Water is for sale. Quite expensive for the rates.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 3 nights in Nov 2018

4/10 Poor

David, Redmond Oregon

Liked: Staff & service
Disliked: Property conditions & facilities
Ran out of lots of food at the restaurant. Pool floor made it look dirty. Staff was kind and friendly and helpful.
Stayed 10 nights in Jul 2018

2/10 Terrible

Erling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad condition on bathroom, outdoor shower and toilet, general old room,

10/10 Excellent

Dean, Mich----USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience----would suggest more items on menu---like ice cream
Stayed 4 nights in Apr 2018

4/10 Poor

Gary R

Liked: Cleanliness
Adequate
Pretty bad food on the menu. No fresh fruit and the staff struggled to find basic things like the WiFi password. The beach was not very nice. Luckily, we were spending only 1 night there.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2018

4/10 Poor

gerla, dumaguete

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
no maintenance
dirty pool.. only few of the food menu are available... not worth the price..
Stayed 1 night in Nov 2017

10/10 Excellent

JINKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, so are the staff.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Downright Bad Experience! Lady Manager didn't help
The service was so bad. We booked 4 family rooms for 2 nights and requested for 2 twin bed each rooms but when we arrive, non of our requested room is ready. We arrived about 7pm and all of us got into the room nearly 11pm. Some of my family member has to wait near the pool where it's so dark and lots of mosquitos! I also booked the hotel with breakfast but came out nothing as the resort claimed that Hotels.com forwarded the order to Expedia. It seems like the employees here do not properly handover things to their colleagues. Nobody can confirm anything, they have to keep calling their supervisors.. During check out, the Lady Manager keep saying we had 7 extra beds where in fact there's only six. She keep insisting to a point that we asked her housekeeper to count it again. They counted 6 but not even a single apologies from her! I know this is ecofriendly hotel but I didn't expect there will be "tuko" gecko in from of my door!
Stayed 2 nights in Jul 2017

8/10 Good

takeshi

Liked: Cleanliness, staff & service, room comfort
日本人にはバスタブがありがたい
以前スタンダードルームに宿泊した時はバスタブがあったのにエグゼクティブデラックスにはバスタブがなく残念でした。 新館らしく清潔感はありました。
Stayed 5 nights in Oct 2018

2/10 Terrible

Søren

Disliked: Cleanliness, staff & service, property conditions & facilities
ingen wifi og ingen køkken
der var KUN os på hotellet.. de havde en dårlige resturand, eller de ville bare ikke servere dessert.. ingen dessert.. og nogle af maden var udsolgt.. !! tror ikke de havde mad.. og ingen internet.. kræver mine penge tilbage.. kan KUN fraråde dette hotel til folk !!!
Stayed 5 nights in Nov 2017

6/10 Okay

ことりん, 東京

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が暗いし狭い
シーサイドの部屋でもバルコニーが海側にありません。 部屋付属のバルコニーは、なぜか海が見えづらい位置にあります。 早い時間にチェックアウトする場合は６時以前にはフロントに従業員がいません。 メインストリートから入る場所には大きな看板がありますが 看板からホテルまで「ホントにこの先にホテルがあるの？」という林の中です。 宿泊客が少ないので、比較的静かに過ごせるのが良いと思います。
Stayed 3 nights in Oct 2017