We had a wonderful time at this beautiful property. With grown children and family spread out, it was such a great time to reconnect, Durango holds many memories for us. We did bring a service dog with us, and my parents that joined us for dinner brought their two dogs with them (they live in Cortez), but to our surprise we were visited by someone who said they were the property manager and told us we needed to get rid of the dogs or we needed to leave. I had no messages within the app, no email, no phone call. We were very upset by this visit and how she handled it. We were planning to rebook for two other visits in the fall and winter but, even if it was our overlooking on the booking, we felt she was not professional in how she handled things. The home is beautiful, it is the perfect spot and we enjoyed the short time we had, but unfortunately we will not be returning.