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The General Palmer Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The General Palmer Hotel

Interior entrance
Lobby sitting area
Mountain view
Egyptian cotton sheets, premium bedding, pillow-top beds
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Henry Strater Theater
    2 min walk
  • Durango and Silverton Narrow Gauge Railroad
    2 min walk
  • Durango Area Tourism Office
    4 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillow-top beds

Presidential King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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The price is CHF 180
for 1 night
includes taxes & fees
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About this property

The General Palmer Hotel

Historic Durango hotel in Historic Downtown Durango with free parking
Coffee/tea in a common area, concierge services and a 24-hour front desk are available at this smoke-free hotel. Self parking is free. Additionally, a library, tour/ticket assistance and a porter/bellboy are on-site. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The General Palmer Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. Enjoy features like free self-parking, plus concierge services and a library.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the beds
  • Steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes on foot from Durango Area Tourism Office
As a guest of The General Palmer Hotel, you'll find a library, a terrace, and a vending machine. The historic The General Palmer Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. The front desk is open around the clock. Self parking is free.

This 4-star Durango hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews" "
Rating 8 - Good. 233 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Stayed 3 nights in Aug 2024

10/10 Excellent

Marty, Conroe

Travelled with family
Love this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property down town close to attractions
Stayed 2 nights in Aug 2024

10/10 Excellent

Norman L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was excellent, informative and hospitable. Great room as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick, San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Palmer Hotel is a beautiful hotel, very clean, quiet with restaurants in walking distance, along with lots of shops. We plan on staying here on our next trip to Durango!
Stayed 1 night in Aug 2024

10/10 Excellent

Deena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful hotel where we have had the opportunity to stay. You do not want to miss it!
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
Great location and clean
Stayed 2 nights in Aug 2024

4/10 Poor

Leonard

Travelled with partner
Liked: Staff & service
1. We like the parking. 2. The lack of telephone in the room and the property management was not aware there was not phone. 3. The lighting fixture was missing the chain for off/on in room 259. 4. The televisions in room 259 experienced inoperability that was annoying. 5. The lighting fixture in room 255 overhead was not fixable during our stay. The members of the staff were very willing and gracious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Super friendly and helpful staff, great breakfast, very comfortable bed and room. Convenient location - walked to all the shops downtown. Everything exceeded expectations and was well worth it!
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Victorian Hotel with the charm and elegance of that period. Well maintained with up to date conveniences. Beautiful room! Great location! Love Durango and the Silverton-Durango train and the sound of the whistle… all contributing to make the visit very memorable and special! Could watch the train depart from our hotel room window!
Stayed 2 nights in Aug 2024

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Omg do not go to this property if you have luggage. There is no one to help and the elevator is nearly impossible. the other downside is there is no bar or restaurant. There is coffee and breakfast, but that is it. The positive it is cute and quaint, location is great.
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
really old elevator , may be hard to use for some, but unique, great staff morning and evening
Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The historical history of the hotel was well kept and true to the era when it was built
Stayed 3 nights in Aug 2024

8/10 Good

Gay

Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful, close to everything, and quiet. I was worried about an interior room, but had no reason to be. The room was large, air conditioned, well kept, and had Victorian touches everywhere. Highly recommend!
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the General Palmer Hotel. It was walkable to everything downtown. The historical building was immaculately maintained and elegant. The staff was very accommodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh!!! The best rooms, the best staff. Very friendly. Great breakfast. Very impressed. It is a gorgeous hotel with a great balcony off the back so you can see the train. If you are doing the silverton train ride, stay here, it is honestly in their back yard!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an inside room. No windows. Very comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

brett a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic hotel in the heart of Durango next to the train station. Fantastic staff!
Stayed 6 nights in Jul 2024

10/10 Excellent

Kathleen, Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit!! The staff were very helpful. We could walk to eat, shop, catch the train.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This 1898 historic hotel is totally renovated, but maintains its heritage throughout its decor.it boasts a 4 Diamond rating from AAA,
Stayed 1 night in Jul 2024