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Pavilion Hotel Durban

3.0 star property

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Photo gallery for Pavilion Hotel Durban

Front of property
Bar (on property)
Family Room | In-room safe, desk, iron/ironing board, free WiFi
Premium Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
15 K E Masinga Road, Durban, KwaZulu-Natal, 4000
  • Golden Mile
    ‪5 min walk‬
  • Durban International Convention Centre
    ‪11 min walk‬
  • Blue Lagoon
    ‪12 min walk‬
  • Durban North (VIR-Virginia)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Double Room, 1 Double Bed

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Pavilion Hotel Durban

Sandy fun near Mini Town and Durban International Convention Centre
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and dry cleaning. Change of towels is available on request
Pavilion Hotel Durban offers 73 accommodations with laptop-compatible safes and coffee/tea makers. LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pavilion Hotel Durban, you're just a quick walk from Golden Mile. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • Within a 10-minute walk of Golden Mile and Mini Town
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Pavilion Hotel Durban also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Durban hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Cliantro – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Secured, uncovered parking on site (ZAR 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cliantro

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pavilion Hotel Durban

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 150 per person
  • Uncovered self-parking fee: ZAR 50.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Pavilion Hotel Durban
Pavilion Hotel
Pavilion Durban
Pavilion Hotel Durban Hotel
Pavilion Hotel Durban Durban
Pavilion Hotel Durban Hotel Durban

Pavilion Hotel Durban Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 85 out of 294 reviews
Rating 8 - Good. 91 out of 294 reviews
Rating 6 - Okay. 64 out of 294 reviews
Rating 4 - Poor. 26 out of 294 reviews
Rating 2 - Terrible. 28 out of 294 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
The room had no towels. But a quick call to reception and towel were delivered. Dinner was really good. Breakfast was amazing and plentiful. Staff were friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 3 nights in Aug 2024

8/10 Good

Sumeya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

HARIPRAGASEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

AJ

Stayed 3 nights in Apr 2024

10/10 Excellent

Bradley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bradley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Service was great and staff were accomodating and friendly. Rooms were clean and had a rwlaxing atmosphere.
Stayed 1 night in Jan 2024

2/10 Terrible

tiisetso

Stayed 3 nights in Dec 2023

10/10 Excellent

HASINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifisent
It was awesome. Staff was brilliant. Hotel was nice and clean. They took care of all our needs. Well done
Stayed 3 nights in Dec 2023

8/10 Good

Masesi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Roman St Joshua

Stayed 1 night in Dec 2023

8/10 Good

Remano

Stayed 2 nights in Dec 2023

2/10 Terrible

Patricia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
High level of unprofessionalism.Poor service.
Wasted 3 hour trying to sort a misunderstanding between pavillion hotel and agent.I did recieve a confirmation that everything was in order because I booked two months before my stay.Disappoining,my booking was canceled at the last hour.I ended up crying alone in the reception area.I was late for the show.The matter was sorted after 3 hours of endless phone calls and unnecessary arguments.I was so hurt.Improve your communication skills between you and agents.
Stayed 1 night in Dec 2023

8/10 Good

JE

Stayed 1 night in Dec 2023

4/10 Poor

matjatji

Stayed 6 nights in Nov 2023

2/10 Terrible

Siphelele

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Morenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Nyiko

Stayed 2 nights in Nov 2023

2/10 Terrible

Nadeem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bilal

Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2023

10/10 Excellent

LIOENI

Stayed 5 nights in Sep 2023

6/10 Okay

Rabia

Travelled with partner
Liked: Cleanliness, staff & service
The hotel didn't have a back up generator very inconvenient due to daily loadshedding which affects all of S. Africa. The smart TV. is reliable on an effective WiFi, which unfortunately was not the case. Very frustrating.
Stayed 9 nights in Aug 2023

2/10 Terrible

Schalk

Stayed 6 nights in Jun 2023