The town and area are lovely. The property itself was hard to locate with no visible name nor house number. It looked like a vacant store front. The "lobby" was behind dirty glass doors, and locked, with a lock box on the handle. Inside looked under construction with caution signs on the dirty floor. There was much lag time with property management communications. They refused to answer calls or texts even though they provide a "please call or text" message at the bottom of their property listing. No one was available for "check in" and we did not receive any check in instructions until after we decided not to wait on front of the building any longer and had to seek other options to spend the night. This was supposed to be a hiking trip for my son's birthday, that definitely didn't add any happy to it.