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Diamond Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamond Hotel

On the beach
Hair salon
Front of property
Lobby sitting area
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Grand Parade, Eastbourne, England, BN21 4DJ
  • Eastbourne Bandstand
    1 min walk
  • Devonshire Park Theatre
    3 min walk
  • Eastbourne Beach
    3 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    60 min drive

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Select Comfort beds, individually decorated, individually furnished

Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Select Comfort beds, individually decorated, individually furnished

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Select Comfort beds, individually decorated, individually furnished

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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4.8 out of 5, Exceptional, (55)
The price is CHF 114
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Diamond Hotel

Beachfront hotel for sun and fun
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Diamond Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. This Eastbourne hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Diamond Hotel, you're just a quick walk from Eastbourne Bandstand. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine and a beachfront location while dining at Lions Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Eastbourne Bandstand and Devonshire Park Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Diamond Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.
Diamond Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lions Restaurant

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Outdoors

  • On the beach

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Free cot
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Albany Lions Eastbourne
Albany Lions Hotel
Albany Lions Hotel Eastbourne
Albany Lions
Diamond Hotel Hotel
The Albany Lions Hotel
Diamond Hotel Eastbourne
Diamond Hotel Hotel Eastbourne

Diamond Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 18 out of 116 reviews" "
Rating 8 - Good. 35 out of 116 reviews" "
Rating 6 - Okay. 37 out of 116 reviews" "
Rating 4 - Poor. 14 out of 116 reviews" "
Rating 2 - Terrible. 12 out of 116 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
OAPs
I didn’t enjoy the aesthetics of the hotel, the outside looked old and the inside showed it was a hotel designed for mainly OAPs as there were stair lifts. The hotel smelled, the floor creaked in the room and you could easily hear people outside your room.
Stayed 1 night in Aug 2019

6/10 Okay

Dayle

Disliked: Cleanliness, staff & service, property conditions & facilities
Great if you're in your 80's!
The photos of this hotel are nothing like advertised. It was worn, cramped, dated, broken tiles in bathroom. Main light didnt work in the room, walls are paper thin so could hear the other guests. Staff weren't friendly. Very disappointed.
Stayed 2 nights in Aug 2019

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A tired hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We were greeted by a very friendly, smiley receptionist who upgraded us to a sea view room at no extra charge as it was later in the day. The room was not huge, but very clean and had everything we needed. The bathroom was extremely narrow but we managed as we were only there for a couple of nights. The view made it all worthwhile. There was entertainment both nights of our stay with a great atmosphere (the coach party staying were a jolly lot). Breakfast was great, waiters friendly and efficient. Overall we had a great couple of nights stay and would definitely return.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff and location was ok but hotel very run down and needs full modernisation would not return
Stayed 2 nights in Jul 2019

6/10 Okay

Stephen

Disliked: Staff & service
Stayed 4 nights in Jul 2019

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel? There are very many much better B&B's
Just about everything that could be bad was bad. This includes absolutely everything except the breakfast and a kind and understanding woman, the morning receptionist. I had booked for four nights, I would have left the first night but arrived too late to find an alternative. Got up at 5.30 am because the bed was so uncomfortable and talked for a while with the pleasant night porter whilst sitting in the reception area, waiting for the receptionist to arrive at about 8.00 am or thereabouts. I had my breakfast which opened at 8.30 am. Then checked out of this terrible hotel and found a much better and proper alternative.
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and pleasant staff is about the only nice things I can say! The room was small, outdated, poorly furnished, no bedside lights...the word 'grim' springs to mind. There is something very disconcerting about using a tiny tatty bathroom and seeing previous occupants hairs on the floor...yuk! The toilet leaked, thankfully it looked like clean water but the room was so small we couldn't inspect it that closely! Also the ball clock in the cistern did not shut off fully, gallons of water being wasted. The one clock hanging on the wall stopped at 5 o'clock so long ago that the battery in the back was corroded in place. The wardrobe door hinge had dropped so much you couldn't close the door. There were no hooks to hang coats, just two mismatched dining chairs to put your bags, clothes and coats on... We booked over 6 months beforehand and specifically requested a sea view, didn't get one! When questioned, the reception staff told us that group bookings take precedence over individuals, shame we weren't advised that when we booked! On the plus side the bed was very firm, which suited us (others might struggle) and the linen was clean. We visit Eastbourne to see friends 3-4 times a year, this is most definitely a hotel we will not return to.
Stayed 2 nights in Nov 2018

6/10 Okay

Michael

Hotel very tired look needs urgent updating booked for bed & breakfast only had one breakfast (IT WAS AWFUL OVERY COOKED DRY as if left under the grill to long)
Stayed 3 nights in Nov 2018

6/10 Okay

John

Electrical noise most of first night, second ok. Bathroom very cold, otherwise a nice hotel.
Stayed 2 nights in Nov 2018

10/10 Excellent

mos, england

Liked: Staff & service
staff was brilliant nothing any trouble helped us with places to eat and drink due to been they for my partners sons 30th had a lovely seaview room and we will definitely stay again
Stayed 4 nights in Oct 2018

8/10 Good

Inaman, uk

Liked: Staff & service, room comfort
good hotel for the cost
Good location near the bandstand, hotel a little shabby, but still better than a lot of them in the area, couldn't fault the staff, they were all very happy, helpful and polite.
Stayed 1 night in Sep 2018

6/10 Okay

Denise, Hertfordshire

Liked: Staff & service
Disliked: Room comfort
Old hotel in need of some care.
We are quite easily pleased and was basically just looking for a sea view without paying the earth. We got exactly that. Woke up to a beautiful sunny morning overlooking the sea, stunning view of Eastbourne promenade! Hotel requires an overhaul and some love and attention, but for £56 a night, you get what you pay for.
Stayed 1 night in Sep 2018

6/10 Okay

Ashley

Disliked: Property conditions & facilities
Difficult to enter room but staff were happy to help, room is ok but had some damp spots. Breakfast was ok though
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It stinks like a pee!
Horrible experience. The lift was too small we can’t even fit ourselves with 1 luggage and 1 backpack inside. The room stinks as soon as we enter. Damps all over the wall, bulging ceiling, chipped cabinet, broken window, dirty toilets. It stunk like a pee. Almost like a care home smell. It is probably a retirement place for old people as we saw a lot of oldies coming in and out and sitting and chatting. We don’t have problems with the elderly, our problem is the room they provided us. The guy offered another room but it was worse than the first one. So we left and looked for another hotel. Unfortunately by that time, nothing was available for us. We drive to Swansea, Portsmouth hoping we find a place to stay. But the same way, all room is fully booked in every hotel we tried to stay. We ended up driving home to Leeds up to 5:30 am. We survived by hopping to one lay-by to services so we can rest and sleep in our car. It truly ruined our holiday.
Stayed 1 night in Sep 2018

2/10 Terrible

Dominic

Disliked: Property conditions & facilities, room comfort
Disappointing
It's very worn out and very tatty everywhere. Nothing worked in the room. Thread bare carpets everywhere. You could sat you get what you pay for but it wasn't super cheap.. Will not go back again. Breakfast cold
Stayed 3 nights in Aug 2018

8/10 Good

Dee

Hotel was ok area was good
Stayed 3 nights in Aug 2018

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Would stay here again. Lovely breakfast. Room was good everything we needed.
Stayed 4 nights in Jul 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Albany Lions Hotel
The lift is vey small and so too was the bathroom with very little room to get in or out. The hotel staff were very accommodating and the owner is very friendly.
Stayed 2 nights in Jul 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bobs getaway
Food good,friendly staff,area just right.
Stayed 3 nights in Jul 2018

4/10 Poor

Damian, Edgbaston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff - poor quality run down facilities.
I was phoned the morning and moved to an amnexe/sister building . The room was beyond basic - the beds old and mattress needed changing . the building was heaving with loud noisy exchange students who chatted and giggled on the corridors running in and out of each other’s rooms - if I had been 14 I may have be more positive about that . The toilet dripped loudly - ther wall paper was coming away slightly in a couple of spots and there were stains on the bathroom cieling . There were cobweb s on the open bathroom window . If it had not been late I would have driven home. However - the staff were lovely - the woman on reception was a refreshingly direct and helpful lady and the breakfast staff were delightful the chaps could not have been more pleasant or helpful - breakfast was ok the bacon was ok and eggs the sausages were a very poor relation to any I have ever eaten. It was alll very school exchange appropriate . Whoever appoints and trains staff does a great job - whoever decides return decor and standards needs objective support - I have taken photographs to document the experience.
Stayed 1 night in Jul 2018

6/10 Okay

Mr Michael

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018