Grubby and poorly maintained accommodation, walls and furniture were surface cleaned (wiped over with a spray and a cloth) but not properly cleaned, with evidence of heavy use over time e.g. finger marks, scuffing, grease etc which could easily be cleaned with the correct cleaning materials. There were no mattress or pillow protectors under the bed linen, which I would expect to be standard, in particular at this price point. Communal areas, especially bathroom and toilet areas, were not cleaned daily; every 2 days at best, which for an area with up to 8 different people using is concerning and unhygienic. There was no provision of a bathmat, or a mop to use to protect and clean the wet bathroom floors.