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Norton House Hotel & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norton House Hotel & Spa

Exterior
Interior entrance
Bar (on property)
Executive Double Room | Premium bedding, in-room safe, individually decorated
Junior Suite | Premium bedding, in-room safe, individually decorated

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Ingliston, Newbridge, Scotland, EH28 8LX
  • Royal Highland Centre
    8 min drive
  • Wild Bean Café
    20 min walk
  • Ingliston Park & Ride Tram Stop
    10 min drive
  • Edinburgh (EDI)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, individually decorated

Executive Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, individually decorated

Classic Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, individually decorated

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Premium bedding, in-room safe, individually decorated

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Dakota Edinburgh

Free airport shuttle
Parking included
Free WiFi
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4.6 out of 5, Wonderful, (1095)
The price is CHF 127
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Norton House Hotel & Spa

Victorian hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and 2 coffee shops/cafes are on-site.
Norton House Hotel & Spa offers 83 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Norton House Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Norton House Hotel & Spa. During your stay, you'll be close to Edinburgh Zoo. Free WiFi in public areas, free self-parking and 2 coffee shops/cafes are available.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy a bite to eat at The Brasserie, a brasserie with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, aromatherapy or manicures and pedicures at Norton House Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from Royal Highland Centre and 10 minutes from Heriot-Watt University
  • Dogs welcome for a fee
Norton House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A hot tub, a sauna, and spa services are also featured at the business-friendly Norton House Hotel & Spa. Free self parking is available.

This Victorian Newbridge hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Brasserie – This brasserie overlooks the garden. Reservations are required.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 25 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norton House Hotel
Norton House Hotel Newbridge
Norton House Newbridge
Norton House Hotel & Spa Hotel
Norton House Hotel & Spa Newbridge
Norton House Hotel & Spa Hotel Newbridge

Norton House Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 588 out of 927 reviews" "
Rating 8 - Good. 262 out of 927 reviews" "
Rating 6 - Okay. 57 out of 927 reviews" "
Rating 4 - Poor. 14 out of 927 reviews" "
Rating 2 - Terrible. 6 out of 927 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Betty

Travelled with family
Liked: Cleanliness
Beautiful property and wonderful quiet location. Unfortunately our room smelled like cat urine no matter how much spray they used.
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The full service spa was very nice! The staff were great! The food was excellent! The walks were very lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

ELIZABETH, RENTON

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

ELIZABETH, RENTON

Liked: Cleanliness, staff & service, property conditions & facilities
My room was lovely. Unexpectedly large with a luxurious bathroom and an unexpected balcony. The hotel was inside its own park with lots of room for rambling. The inside was a bit of a maze but in a quaint old building sort of way.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a an absolute beautiful property. The staff was amazing. The hotel was stunning. The beds are a little hard and the shower water in our one room went off and on. However, overall it was just lovely. Highly recommend for a little piece of heaven. I wish I could have gone to the spa.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country stay close to Edinburgh
This was a lovely stay at the end of our trip to Scotland - beautiful country grounds, the staff were all very nice. It was very easy to travel to the airport early in the morning. This location was a little remote -and somewhat difficult to travel into and out of Edinburgh. The restrictions on kids in the pool/hot tub area were a little discouraging - but otherwise lovely stay!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Amenities
Wonderful property!
Stayed 1 night in Aug 2024

8/10 Good

Michaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come again, enjoyed our stay, the staff were excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant family fun near the airport
Great food, awesome pool and hot tub, wonderful staff in a lovely setting.
Stayed 1 night in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
With one word I can describe the Norton House......SUPERB......!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lois

Stayed 2 nights in Jul 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Fredrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norton House Hotel and Spa is absolutely lovely! The grounds are beautiful, and the staff is very helpful and polite. The breakfast is very good, the beds are comfortable, and the room was clean. The only part I didn’t care for was it saying “air conditioning “. We are from the Southern part of the US, so a/c is something we look for. Not every room has a/c, ours didn’t. So, ask for it on the front end if you sleep better with a cool room. Apparently we visited the area when it was warmer than their usual weather, so we were hot while we slept. There was a fan, so we had the window open with the fan on to help pull air in. Other than clarifying about the a/c, we have nothing negative to say. We enjoyed our stay!
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Not as nice in person as the images appeared especially for the cost. Convenient to the airport however.
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Stayed 1 night in Jul 2024

6/10 Okay

Moira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original building and grounds are lovely. The "newer" hotel wing where I stayed on the ground level did not have much natural light and felt removed from the charm of the historic hotel. The bathroom had a noticeable unpleasant sewer smell. If booking this hotel, I suggest inquiring as to the location of your room. I was disappointed for the amount of money the hotel charges
Stayed 1 night in Jul 2024

10/10 Excellent

Raghav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with amazing gardens
Superb hotel with amazing service . Beautiful gardens and great breakfast. Wonderful staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very near the airport. Staff very friendly and the grounds of hotel were lovely.
Stayed 1 night in Jul 2024

10/10 Excellent

jacqueline

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property close to Edinburg airport. Cosy lounges and restaurants, too.
Stayed 1 night in Mar 2024

10/10 Excellent

Lesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and peaceful. Convenient breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The staff were all friendly and extremely helpful. It’s much better than expected with many amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Stayed 1 night in Jun 2024