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Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Indoor pool
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • TELUS World of Science-Edmonton
    5 min drive
  • West Edmonton Mall
    6 min drive
  • Galaxyland
    6 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Leisure)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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Parking included
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4.1 out of 5, Very good, (1444)
The price is CHF 75
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Edmonton hotel in West Edmonton with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site.
Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel offers 112 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel. During your stay, you'll be within walking distance of Oasis Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from West Edmonton Mall and 10 minutes from Kingsway Mall
  • Pets welcome for a fee
Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rickys All Day Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1053 reviews" "
Rating 8 - Good. 363 out of 1053 reviews" "
Rating 6 - Okay. 80 out of 1053 reviews" "
Rating 4 - Poor. 30 out of 1053 reviews" "
Rating 2 - Terrible. 25 out of 1053 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Windy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and easy to work with. Had booked and paid through Expedia. When we arrived was told a damage deposit on a credit card was needed. They said they usually don’t accept a debit, which should be clear as not everyone wants or can have a credit card. We opted in for the extra 15$ a person for breakfast. Had I known that we would receive coupons with very limited choices at the restaurant I would have opted out and just bought breakfast and been able to choose whatever we wanted. It was a very small breakfast for the money.
Stayed 1 night in Aug 2024

10/10 Excellent

marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hotel for two nights. Our room was very clean and quiet. Staff was very nice too.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Upon checking in they tell me that they need to collect another deposit fee. This was not listed in the itinerary when I booked. They had listed the taxes and fees, but nowhere was an extra deposit charge listed. The clerk said it was policy. It should of been listed to be fully transparent.
Stayed 1 night in Aug 2024

2/10 Terrible

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Room not overly fresh. Stale. Don’t stay here if you have asthma or allergies.
Stayed 1 night in Aug 2024

8/10 Good

Nathalie

Travelled with family and small children
Liked: Property conditions & facilities
Didn’t notice about the property if there’s a continental breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really didnt appreciate the last minute $75.00 safety deposit i had to make upon checking in, that i wont be refunded back for 3-5 business days. Other than that everything else was great.
Stayed 1 night in Aug 2024

10/10 Excellent

ryo

Stayed 2 nights in Aug 2024

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Elaine Reisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Aug 2024

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024

8/10 Good

Batbayar

Liked: Staff & service
Disliked: Property conditions & facilities
It was good
Stayed 1 night in Aug 2024

8/10 Good

shivani

Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice friendly staff. Elevator needed to be upgrading
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are very nice and it’s quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we were allowed an early check-in. Comfortable room.
Stayed 1 night in Jul 2024

8/10 Good

Carielyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was nice.
Stayed 1 night in Jul 2024

8/10 Good

Benoit

Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable beds
Stayed 2 nights in Jul 2024

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first room the toilet was broken, yhey switched our rooms right away and gave us a discount for the trouble
Stayed 1 night in Jul 2024

8/10 Good

Craig

Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Stayed 1 night in Jul 2024

10/10 Excellent

Bernel

Liked: Property conditions & facilities
All was good
Stayed 1 night in Jul 2024

6/10 Okay

Naima

Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms
Stayed 1 night in Jul 2024