Our recent stay at Hotel Sambo Mambo in El Cuco, El Salvador, was a major disappointment. We booked a room for four, but upon arrival, we found that the restroom in our room was not working. Since the hotel was fully booked, we were forced to use the public restrooms, which were dirty and poorly maintained.
The food was overpriced for the quality provided, adding to the frustration. Furthermore, the air conditioning in the room was inadequate, leaving us uncomfortable throughout our stay.
Despite bringing these issues to the staff’s attention, no resolution was offered, making the experience even more frustrating. We cannot recommend this hotel unless substantial improvements are made.
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