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26 Oct 2019 by Guest Experience Team
Thank you very much for your outstanding rating. It is delightful that you have enjoyed your stay with us. Kind regards, Bürgenstock Resort Robert P. Herr - General Manager
28 Feb 2024 by Thomas Goval
Dear Dominic, thank you for sharing your feedback with us. We would like to lern more about your stay with us and why we have not been able to reach your expectations.Kindest regards,Thomas GovalActing General ManagerBürgenstock Hotels & Resort
25 Jun 2021 by Christian Sack
Cher invité Le Bürgenstock Resort est en effet une oasis situé au-dessus le lac des Quatres-Cantons comme un péninsule il offre des vues à travers le lac ou dans les Alpes, vraiment un endroit unique et magique. Nous sommes heureux de lire que vous avait pu profiter pleinement de votre temps chez nous et attendons avec impatience votre prochaine visite. Meilleures salutations depuis la Suisse Centrale Christian Sack General Manager Bürgenstock Hotels & Resort
24 Oct 2020 by Robert P. Herr
Thanks a lot for the great score!
24 Aug 2020 by Robert P. Herr, General Manager
Danke für Ihre top Bewertung!
12 Dec 2020 by Robert P. Herr
Vielen Dank für Ihre top Bewertung!
12 Dec 2020 by Robert P. Herr
Vielen Dank für Ihre top Bewertung!
During the winter, enjoy on-site recreational activities like ice skating, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa helps provide the perfect ski holiday with ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool and a complimentary children's club. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Free self parking , Valet parking (surcharge) , Offsite parking discounted rates available
Bürgenstock Hotel & Alpine Spa offers 211 air-conditioned accommodations with free minibar items and minibars. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests are served a free buffet breakfast.
Bürgenstock Hotel & Alpine Spa has 12 restaurants on site.
Late-night fare is available from 24-hour room service.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts, an outdoor tennis court and a 24-hour health club. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
This hotel is rated 5 stars.
