1 Start - Completely Unacceptable Experience During a Difficult TimeWe rented this property as a home base while attending a family funeral, expecting it to accommodate three families, including young children. We requested an early check-in and were told weâd receive a text when the home was ready, that text never came. When we arrived, the house was still dirty and clearly had not been cleaned after the last guests. We tried for over an hour to reach the owner via text, phone, and the VRBO app with no response. Only after escalating the issue to VRBO did we finally hear back, and even then, the owner told us it would be âdifficultâ to find a cleaner at that hour and unbelievably asked if someone in our party was âup toâ changing the dirty sheets.After further pressing for a resolution, a cleaner was finally arranged, but they wouldnât be finished until 10pm,  completely unreasonable with children in tow. On top of all this, the property itself was disappointing: though it claimed to sleep 13 and be spacious, most of the bedrooms were crammed into the attic or basement with inadequate air conditioning.Ultimately, VRBO had to step in and relocate our group to a hotel. The lack of responsiveness and basic preparation from the host was appalling. This property caused additional stress during an already emotional time â we would not recommend it under any circumstances.