I like how clean they keep the place. Or at least maintained enough you can clean more yourself without trouble. If you have OCD like mine. Itâs the best youâll find for a cheap price. Management is nice.
Horrible stay. When I arrive to check in, I was informed by the service rep at the desk that someone had already checked in under my name and had been in my reservation since September 12. They gave me verifying information stating that it was myself in the room as well as my late husband who had passed away earlier this year. The customer service rep at the desk verified information with me. That was the same information of my late husband and advised me that maybe my husband was running from me and faked his death to be away from me and they needed a death certificate to confirm that my husband had passed away. I advised them that I can get a death certificate, but I believe that that is not what is needed I confirm my card information, my bank statement, my ID and the customer service representative still advised that they would not be able to give me my room. They try to get a hold of the people that were in the room that were under my name and they were not available. They entered the room and found medicationâs that had my late husbandâs name on them and advised me that they would call the police which they never did we ended up having to wait three hours for a room and then when they told us my room was ready. It was not the room that I paid for. I paid for a two bed room and I was given a one full size bedroom. They refused to remove the people out of the room that should have been mine so we were left with the only other room that was available the room smelled
Not handicapped friendly at all. Handicapped rooms farthest down hall
Long walk from elevator and restaurant and parking exits. No ocean view at that end of building even though so stated in description of room.
They use a freight elevator to transport wheelchair and scooters down to restaurant and young staff can never find key. The elevator then only takes you to lounge with limited seating and no access to seating below at windows with a view. Server for breakfast too young to provide alcoholic drinks like Mimosas. I ordered what I thought was a very expensive crab omelette for breakfast and it was just some crab folded inside a flat egg pancake with nothing else. No cheese or anything else. Totally disappointed. Clam chowder at dinner was indifferent and mostly just creamy soup without much else. Staff was pleasant. My overall opinion leaves much to be desired and after pushing my walker to room down a long hall I am tired and sore. We drove to other places to eat. Will not ever return.
I would NEVER stay in this place ever again. The beds were prison beds. They falsely advertised. Itâs not safe. The wiring alone is dangerous. I was homeless as a child. I would rather sleep outside.
We had to wait several hours after checking in to get a room that they said would have good AC, It did not. They told us we would be charged $150 for smoking in the room, the room reaked of cigarette smoke when we entered it, we notified them (hoping we wouldnât get charged for this. Telephone in the room was broken, we found hairs in the bed, and we had to call the front desk to come fix the TV because the satellite would work. They did come fix.
It was a cheap hotel, needs A/C updated in rooms, not really working but had window & door open, room & bed was nice but smelled like dog. Staff was excellent & very helpful, they raise the price on weekends with events like others. No frills, empty your own trash but had tv, microwave, fridge & separate bathroom.