Awesome staff, very personable and caring. Nice room close to office and coffee access đ đ Patrons need to mind their pet waste unless their mother works here. đ
The staff was unreasonable.She kept changing our rooms after I told them that they smell like massive cigarette smoke, which was given me an asthma attack.So we had just left
Excellent room except for the lack of hot water. It was lukewarm but doable. The office Staff were fantastic!! I wish there were more people like Savanna, she was very professional and a pleasure to work with. I will be staying here again when I pass through here.
Room was less than lacking. Pounding on floors and walls all night long. I finally gave up at 3 am amd went to the office and checked out. The office staff didnt care about my situation and offered no help. First and last time at this place
Clean but some
things not working or not provided. One outlet didn't work when I used it to try to charge my phone.Freezer in refrigerator badly needed defrosting. No direction to work the TV. No clock or phone or coffee maker in the room.
Just a barebones room for 1 night.
Well i usually have a good experiene there but this titmevi wad put in a room that had the door busted fown at dome pount because it was bent and it left a gsp atpund the bottom of the doir so big yohvvoikx see out it it was 30 fegrees that night the heater coukdht kerp up and on topof that the tv wad broken.
Heater was not working properly, unable to set the thermostat in my room. The internet was down for over an hours, checking took a while. Beside the minor issues the clerk was very nice and comforting. overall, we really enjoyed the stay.
Staff were excellent! Prompt response to issues or requests. Room was clean and comfortable. Convenient location near I-5, shopping, dining, fuel. We'll be back to stay there.
Room was unsafe, the security lock was missing screws, didnt even wanna have my kids there. The Tv was distorted and could hardly see it. Just not the experience i usually have at this hotel.
Savannah was the most helpful in a very stressful time. After 14 hours air travel I reserved a room online. I showed up exhausted and ready for a hot shower and sleep. A storm had gone through and knocked everything offline. Lobby was full with a line out the door. Savannah handled that entire lobby and got everyone checked in despite that and the phone constantly ringing in between. It was very chaotic but she was professional with everyone and never once broke that. Kudos to her. She even took the time to show me personally where there was a blanket and got me on the first floor for my disabilities. That young woman needs a raise for sure!! And it was Christmas Day. She was so great I booked another night. Chris was the following day and he was very nice and helpful. Interacted with the head of the housekeepers as well. I commend you on the excellent staff you have. Every single one of them were very nice, polite, and helpful. Morning coffee was great as well.