We went through Stayz.. But you couldn't contact the property owner easily with their system, We had trouble wit h the water leakage from the top bathroom to the downstairs bedroom and to the bath. It was horrible and very dangerous the leakage and pouring water from upstairs. It was very dangerous all the water on the floor , slippery and there are no extra mats or mop and not able to contact the owners. It could have not happened overnight, problem must have been there for some time. they haven't contacted us for any discounts since the person affected by this had to go and stay in alternate accommodation and we all had to use one bathroom. Since they are not flexible with their bookings and no refunds, the place should be well maintained at least. Very disappointed.