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Hotel Santa Maria

4.0 star property

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Photo gallery for Hotel Santa Maria

Double or Twin Room (Santa Maria Plus) | Minibar, in-room safe, desk, laptop workspace
Front of property
Lounge
Gift shop
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

Map
Rua de Santo Antonio, 79, Ourem, 2495-430
  • Chapel of the Apparitions
    ‪6 min walk‬
  • Fatima Basilica
    ‪6 min walk‬
  • Sanctuary of Our Lady of Fatima
    ‪7 min walk‬

Room options

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Superior Family Room

Superior Family Room | Minibar, in-room safe, desk, laptop workspace

Superior Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room (Santa Maria Plus)

Double or Twin Room (Santa Maria Plus) | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room (Santa Maria Plus)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (Santa Maria Plus)

Single Room (Santa Maria Plus) | Minibar, in-room safe, desk, laptop workspace

Single Room (Santa Maria Plus)

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Fátima

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, (336)
The price is CHF 78
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Mercure Fátima

About this property

Hotel Santa Maria

Hotel with free breakfast, a quick walk to Sanctuary of Our Lady of Fatima
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and a business centre.
Hotel Santa Maria offers 173 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Hotel Santa Maria. During your stay, you're just a quick walk from Sanctuary of Our Lady of Fatima. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy Portuguese cuisine while dining at Santa Maria
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Chapel of the Apparitions and Wax Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly Hotel Santa Maria. Self parking is free.

This 4-star Fátima hotel is smoke free.

Guests are served a free buffet breakfast.
Santa Maria – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Santa Maria

Things to do

  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1196

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Santa Maria Fatima
Santa Maria Fatima

Hotel Santa Maria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1062 reviews
Rating 8 - Good. 222 out of 1062 reviews
Rating 6 - Okay. 36 out of 1062 reviews
Rating 4 - Poor. 9 out of 1062 reviews
Rating 2 - Terrible. 5 out of 1062 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Travelled with family
Liked: Staff & service, amenities
This is my second stay. Very close to the Basilica.
Stayed 3 nights in Dec 2024

6/10 Okay

Maria

Bathroom was clean the room has carpet and not clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the Fatima Santuarium
Stayed 1 night in Nov 2024

10/10 Excellent

Nan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s true 4 star hotel. Bed is comfortable Breakfast is great Service is good Location is good.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay in Fatima. Front desk and dinner personnel were very kind and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and close to Fatima holy place
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best option in Fátima, hand down!
Right next to the sanctuary, friendly staff and the included breakfast along with self parking do make a difference!
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Stayed 4 nights in Oct 2024

10/10 Excellent

AM, Leeds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with kind staff, nice restaurant and close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Nilo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and close to the Sanctuary.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ hotel. Thank you Nelson. Thank you Gabriel, Olena for great service at breakfast place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, very close to the basilica
Stayed 1 night in Oct 2024

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice hotel close to Fatima
Stayed 1 night in Oct 2024

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 4 star hotel close to the basilica
This hotel has upgraded to a 4 star hotel and it now looks modern, clean, spacious and comfortable. The bathroom looks impressive with its marble-look in both the sink and floor. Hotel staff is friendly and courteous and the room comes with buffet breakfast which is quite good for the room price. Food in the hotel restaurant is quite good and affordable. Best part of the hotel is the close proximity to the basilica (a 3 to 4 min walk).
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma H

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee can be an accident
The hotel was a nice facility, very close to our main objective within town, it needs a little upgrading but nothing extreme The restaurant was a bit unorganized, especially the breakfast, people didn’t seem to understand the process and coffee was a challenge and at times a heat or burn accident to happen
Stayed 1 night in Oct 2024

10/10 Excellent

JANICE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Really close to Sun Prairie within 100 m. Can be the location. Nice size rooms and bathrooms. We definitely come back. Great value for price.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piece of heaven. Absolutely beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in town
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. All was fine, however the carpeting had worn spots and appeared to be old.
Stayed 1 night in Oct 2024

4/10 Poor

Aleli, SYOSSET

Liked: Cleanliness
Early morning, 6am), our lights just turned off. We have the key card on the slot to keep it on. Since it was very dark, we were really struggling trying either card( we had 2 cards). For 20 minutes, our efforts were futile. I tried to call the reception, no one picked up. Went down to the reception (6:20 am) not one person . I tried to call “hello anybody here?” No one. It was scary!!! No one manning that hotel?!?! I went back to our room and tried the phone again . Eventually someone answered!!! It was 6:50 am and someone came up. He cannot resolve the issue himself . Finally he placed his own card stacked with our card and the light went on! Upon check out, I told the reception about it. The same guy who checked us in and casually brushed it off saying we need 2 cards to keep the lights on. He could have told us that at start. As apparently that has been an issue! No apologies at alll! I requested also for a breakfast box for one of my family . The box was not there at 7 am! He just dismissed it that I should have gone there 7 am to pick it up. I said I was there but no box . No apologies again.
Stayed 1 night in Oct 2024