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Hotel Villa Il Castagno

2.0 star property

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Photo gallery for Hotel Villa Il Castagno

Front of property
Reception
Bar (on property)
Double Room, Balcony | View from room
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Pet-friendly
  • Parking available

Explore the area

Map
via Andrea del Castagno 31, Florence, FI, 50132
  • Historic Centre of Florence
    ‪8 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min drive‬
  • Piazza del Duomo
    ‪5 min drive‬
  • Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Premium bedding, desk, soundproofing, free WiFi

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, soundproofing, free WiFi

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | View from room

Triple Room, Balcony

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, soundproofing, free WiFi

Double Room, Balcony

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed (External Bathroom)

Premium bedding, desk, soundproofing, free WiFi

Single Room, 1 Single Bed (External Bathroom)

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Premium bedding, desk, soundproofing, free WiFi

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Loggia Fiorentina

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
4.0 out of 5, Very good, (575)
The price is CHF 110
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Loggia Fiorentina

About this property

Hotel Villa Il Castagno

Hotel with free parking, a short walk to Historic Centre of Florence
This hotel features a bar/lounge, a snack bar/deli and valet parking. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
Hotel Villa Il Castagno offers 19 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Villa Il Castagno. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • 8 minutes by foot from Historic Centre of Florence and a 5-minute drive from Cathedral of Santa Maria del Fiore
  • Cats and dogs welcome free of charge (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Villa Il Castagno. Free self parking is available.

Smoking is allowed in designated areas at this Florence hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.

Languages

English, Italian, Moldovan, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 5 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Valet parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Villa Il Castagno
Hotel Villa Il Castagno Florence
Villa Il Castagno Florence
Villa Il Castagno
Hotel Il Castagno
Hotel Villa Il Castagno Hotel
Hotel Villa Il Castagno Florence
Hotel Villa Il Castagno Hotel Florence

Hotel Villa Il Castagno Reviews

Reviews

6.8
Rating 10 - Excellent. 58 out of 279 reviews
Rating 8 - Good. 82 out of 279 reviews
Rating 6 - Okay. 79 out of 279 reviews
Rating 4 - Poor. 32 out of 279 reviews
Rating 2 - Terrible. 28 out of 279 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.
Stayed 11 nights in Oct 2024

4/10 Poor

Tate

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service
I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind.
Stayed 3 nights in Sep 2024

4/10 Poor

Jason

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was not what we were used to. Nice little balcony was the best part.
Stayed 3 nights in Sep 2024

2/10 Terrible

Clayton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Arne

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Rima

There is nothing to say except the hotel is not bad at all
Stayed 1 night in Sep 2024

4/10 Poor

Marcos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need upgrades
Stayed 3 nights in Sep 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean rooms. Would stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Yvette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good scenery
Stayed 6 nights in Aug 2024

10/10 Excellent

YING

Stayed 2 nights in Jun 2024

10/10 Excellent

Lilia, Shreveport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.
Stayed 1 night in Jun 2024

4/10 Poor

Jose

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was not in bad condition and the breakfast was decent. Staff were friendly for most part. The hotel is a long walk from the city center, but a train station and bus options are nearby. The biggest problem is that they did not let me use the air conditioner. The lady at reception told me that by Florence law air conditioning cannot be used until June. I was on the third floor and there was a ceiling window I had to open to be able to sleep. Because of that mosquitoes ate me. Really concerned about catching a vector disease. My mattress was wet the day I arrived. I think the window was open and it rained. Bathroom drain smelled. There is a code to enter the property after hours and it took several tries to get in. First time it happened, I panicked thinking I was going to sleep on the street.
Stayed 5 nights in May 2024

6/10 Okay

Diogo

Travelled with family
Liked: Cleanliness, staff & service
Overall great place but the bathroom was a wild experience with the shower turning it into a pool. Also the aircon was pointed straight to the bed, which affected our throat.
Stayed 1 night in May 2024

6/10 Okay

Sofia

Travelled with group
Disliked: Staff & service
Bad customer service !
Customer service horrible!
Stayed 1 night in May 2024

2/10 Terrible

Pooja

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. A little tired looking but clean. Excellent breakfast. Friendly staff. English good. Crisp bed linen but towels old but they were changed every day. No kettle in the room.
Stayed 3 nights in Apr 2024

2/10 Terrible

MARIA, NEWARK

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival there were no rooms available, overbooked. Staff mentioned that there is no internet access, hence, no Fax/ copy machine access. They aren’t aware when rooms are available or not. Shame on Expedia that allows these type of Hotels available to people. It’s a ripe off. Charged me for the room for all those days. Expedia states that’s their policy? Conchetta, front desk drove us to another Hotel, is that their policy too? Very Disappointed!! I will never ever use Expedia again nor look at this terrible Hotel! After traveling for many hours the least you want to hear is that there is no room for you after you made the reservation.

6/10 Okay

Olga

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the courtyard a little oasis in the middle of the city. The staff was very friendly and helpful
Stayed 5 nights in Oct 2023

6/10 Okay

Robert

Travelled with partner
Disliked: Staff & service
The staff were not very welcoming. It was as if our arrival was a burden for them. There is no parking and you have to really hunt to find a parking place on the street. None of the staffed smiled. Would not stay again.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful from helping me get my luggage to my room to recommending me places to visit and eat. Thank you so much for having me stay with you guys. I look forward to returning
Stayed 3 nights in Oct 2023