We booked unit 1. The first night out air conditioner kept turning off. We notified Steve, at 10:30 pm he came to check out the issue. Due to the recent hurricane a few days prior, there had been a few issues with the AC and elevator. The AC started working. He brought us a fan and offered us to stay in the unit next door for the night. We stuck it out. We let him know the next morning, the AC had stopped again. He quickly said he would call the AC repair guy. meanwhile I received a call from Terri, property manager and she offered to move us to a different unit, # 9, on the 3rd floor, Ocean view. She had it cleaned and offered to help us move our belongings. We enjoyed the beach and pool until our new room was ready. We had the best view, AC worked, kept the room very cool and the rest of the week was fabulous! Minor issue but was quickly fixed. It was quiet, relaxing,and just what we needed. a few others occupying other units, but we were literally by ourselves at the beach and pool areas. Highly recommend this property and we will return again for vacation