6/10 Satisfaisant
Joshua S.
15 oct. 2023
You’re on your own with Pinkie
The property was generally as advertised, with a couple of exceptions. It’s not the cleanest unit I’ve been in. Some of the pictured furniture wasn’t there (two ottomans). The balcony curtains are messed up. The sliding door to the balcony was not intuitive and Pinkie never responded to our message about it. We eventually figured it out (you pull up on the handle to get it to close).
The biggest deal was that the listing claims that beach service is included, but there are no instructions about reservations (except tell them your unit number). The young man who sets up the chairs was rude and unhelpful, even though I was down there early. I called the beach service provider to get more clarity and they claimed the unit had not paid for service. None of that is probably Pinkie’s fault, but she was completely unreachable for 2/3rds of our first day and unhelpful when I finally got her to respond. She still did not answer my direct questions about what the process is, and then ghosted me again shortly thereafter. That was the only sunny day of our trip and we had no access to these supposedly complimentary chairs and umbrellas.
If you’re looking for a responsive or engaged advocate for your vacation, Pinkie Flamingo ain’t it.
Joshua S.
Séjour de 4 nuits en octobre 2023